What are the responsibilities and job description for the Front Office Assistance/Medical Biller position at South Dekalb Primary Care?
```Duties`` Front Office Medical receptionist
- Should have medical terminology knowledge and how to read AR information as it relates to collecting past due amounts
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out Patients, ensuring accuracy of insurance information placed in the necessary systems and providing any other necessary assistance
- Answer phone calls, take messages, and handle guest inquiries or complaints
- Collecting copayments and overdue balances as indicated from patient's chart
- Perform end of day balance duties as required and reconciling with intake of funds for that occurred for that day of operation
```Qualifications```
- Previous experience in medical front office operations. Mature and reliable. Medical terminology knowledge
- Proficient in operating phone systems and handling patients inquiries with professionalism. Routing and documenting inquires in EMR system and routing emergent information to the doctor in a timely fashion.
- Excellent customer service skills.
- Strong communication skills, both verbal and written, with a friendly and approachable demeanor
- Familiarity with medical front office operations with at least 2ys of experience, independent worker and thinker
- Ability to maintain composure under pressure and handle difficult situations with tact and diplomacy
- Attention to detail and strong organizational skills for accurate record keeping and efficient workflow
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work setting:
- Office
- Private practice
Experience:
- Medical front desk: 2 years (Required)
Language:
- English (Required)
Ability to Commute:
- Decatur, GA 30032 (Required)
Work Location: In person
Salary : $17 - $20