Baggage Handler/Order Coordinator

Southeast Airport Services, Inc.
Morrisville, NC Full Time
POSTED ON 4/2/2024
BAGGAGE HANDLER/ORDER COORDINATOR
BAGGAGE HANDLING SYSTEMS
Raleigh-Durham Airport

POSITION SUMMARY:
  • Under minimal direction, is responsible for providing support to technical staff and perform Administrative duties as assigned by the customer and the Site Manager.
  • Pay $17.17
POSITION DESCRIPTION: 
  • Dispatches personnel or technicians to problems that occur on the conveyor line and create work orders for the repairs that are to be made.
  • Work according to Company regulations and procedures, and instruction from Management.
  • May provide telephone reception for the Maintenance site.
  • Exercises initiative and judgment to see that issues requiring attention are referred to delegated authority or handled in a manner designed to minimize the effect to the conveyor line outages.
  • Create, modify, and update databases / spreadsheets associated with the administration of the Maintenance Site, and maintains filing and reports relating to the conveyor line operation.
  • Runs applicable reports for the customer when requested and/or scheduled.
  • Maintains operational communication with the customer when needed.
  • Documents the daily functions, outages and statistics of the conveyor system.
  • Maintains accurate flight table with the assistance of the customer.  Make any corrections on a temporary and/or permanent basis.
  • Assists in clearing Jams from the baggage handling system.  
  • Establish and maintain a positive working relationship with co-workers, supervisors and the customer.
  • May maintain parts inventory and be responsible for data entry in CMMS.
  • Completes all safety training as assigned by the Company.
  • Compliance with all ELS safety programs, policies and procedures.
  • Perform additional duties/assignments that may be required by management from time to time.
BASIC REQUIREMENTS:
  • High School Graduate or General Education Degree (GED)
  • Ability to work a non-traditional schedule including weekends and holidays.
PREFERRED QUALIFICATIONS:
  • Previous experience in an Airport environment.
  • Ability to communicate clearly and effectively with the customer, TSA and Airline representatives.
  • Good knowledge of Industrial safety.
  • Ability to type a minimum of 30 WPM.
  • Ability to speak clearly over a two-way radio system.
  • Excellent customer service, interpersonal and organizational skills.
  • Good computer skills (CMMS, MS Office, Baggage System User Interface)
  • Previous experience with warehousing and inventory
  • Knowledge of baggage handling systems
  • Ability to pass a basic mechanical/electrical aptitude test.   
  • Previous experience with Computerized maintenance Management Systems (CMMS)
  • Basic accounting and budgeting skills.
ADDITIONAL SKILLS AND KNOWLEDGE:
  • Ability to accept responsibility and account for his/her actions.
  • Ability to use thinking and reasoning to solve a problem.
  • Ability to take care of customer needs while following company procedures.
  • Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Ability to focus on a goal and obtain a pre-determined result.
  • Ability to formulate a sound decision using the available information.
  • Ability to effectively build relationships with customers and co-workers.
  • Possess the trait of being organized or following a systematic method of performing a task.
  • Ability to work with people regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition or job type.
  • Ability to get along well with a variety of personalities and individuals.
  • Ability to obtain the proper resources to complete job assignment.
  • Ability to identify and correct conditions that affect employee safety.
  • Ability to be truthful and be seen as credible in the workplace.
  • Ability to communicate clearly and concisely, both orally and concisely.
  • Ability to work under pressure with time constraints.
  • Ability to complete assigned training in a timely manner.
Computer Skills:
  • Basic computer knowledge, Microsoft Office Suite (Word, Excel). 
  • Ability to log in, retrieve and answer emails, and take training.
Other Requirements: 
  • Must be able to read, write, speak and understand English. 
  • Must be able obtain and maintain an Airport Security badge.
  • Must have and maintain a valid driver’s license and be insurable under the Company’s insurance policy.
  • Must be able to comply with the ELS Drug and Alcohol policy. 
PHYSICAL DEMANDS:
The physical demands of this position vary by day and are not based solely on a single workday. 
 
WORK ENVIRONMENT 
Works under the Airport Terminal, in conditions that may contain dust, dirt and continual noise that is below OSHA’s action level.

Salary.com Estimation for Baggage Handler/Order Coordinator in Morrisville, NC
$39,276 to $53,275
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