Service Valet

Job Description

The Service Valet works within the Service Department to move customer vehicles from the welcome area to the technician bays to ensure smooth and efficient traffic flow through the facility, increase customer convenience, and maintain an orderly service parking area.

The ideal candidate for this position is at least 18 years old, has an unrestricted driver's license and a clean driving record, and can drive both automatic and standard-transmission vehicles. Previous experience preferred. Fluent English speaking and writing skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

RESPONSIBILITIES

• Greets all customers entering the service area with a friendly, professional attitude, answers any questions, and directs them to the appropriate person or location
• Determines if customers have an appointment and records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow and parking, helps with loaner vehicles as needed, and parks vehicles after they have been written up
• Drives safely and reports any lot damage immediately
• Retrieves vehicles for customers at cashier for pick-up, waits at vehicle for customers, and thanks customers for their business
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and I.D. tags in all vehicles brought in for service
• Delivers keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service area that is free of trash, water, leaves, and dirt
• Drives vehicles to and from service lane, service stalls, and parking lot as needed
• Complies with and enforces all safety policies and procedures
• Completes any reports or logs
• Performs other duties as assigned

QUALIFICATIONS

• Must be at least 18 years old
• High school diploma or GED preferred
• Previous experience preferred
• Unrestricted driver's license and clean driving record
• Can drive both automatic and standard-transmission vehicles
• Neat, clean, and professional appearance
• An impressive work ethic
• Excellent communication skills, verbal and written
• Excellent customer service focus

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to bend, kneel, squat, stand and lift heavy objects as needed.The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.

Company Description

The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate includes nine core dealerships consisting of ten brands of automobiles, a Pre-owned Car and Truck Liquidation Outlet plus a state-of-the-art Collision Center, and over 550 employees on its payroll. The dealerships are comprised of Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake (2 locations); Southern Buick GMC and Southern Kia in Virginia Beach; Southern Volkswagen-Greenbrier in Chesapeake; Southern Buick GMC-Greenbrier and Southern Kia-Greenbrier in Chesapeake; Southern Dodge Chrysler Jeep Ram FIAT and Southern Alfa Romeo in Norfolk. The wholesale center, Pre-owned Car and Truck Liquidation Outlet, is located in Chesapeake and Southern Collision Center-Greenbrier's big body shop is located in Chesapeake, too.

The Dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.

We strive to achieve personal and professional growth within the dealerships, and we guarantee that once you become part of this family, you will not want to leave.

Take advantage of this opportunity to work for one of the Biggest and Best in Hampton Roads!

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

Benefits

• Health Insurance
• Health Savings Account
• Medical GAP Insurance
• Dental
• 401(k) Retirement Plan - John Hancock
• Paid Vacation
• Paid Birthday Off
• Paid Holidays
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Life Insurance (Voluntary Benefit)
• Cancer Protection Insurance (Voluntary Benefit)
• MASA Medical Transport Solutions (Voluntary Benefit)
• Employee Car Buying Program
• Direct Deposit