What are the responsibilities and job description for the Practice Front Office Team Member position at Southern Dental Alliance?
Zoo Crew Pediatric Dentistry is looking for a Front Office Team Member to join our team!
Zoo Crew Pediatric Dentistry we want to be a community that people want to join. We are looking for long-term relationships with our teams, our patients, and our communities.
As a Front Office Team Member, you will be responsible for performing a variety of patient facing, office, and general front office duties. This position requires one to communicate professionally and effectively with patients, the practice team, Regional Team and the Shared Services Team. It also requires excellent time management and organizational skills. The purpose of this role is to engage with patients, answer the practice phone, schedule patients, discuss treatment plans and finance options, verify patient benefits, and accurately collect payments
Minimum Eligibility Requirements
- High School Diploma or GED
- Must be detail orientated and organized
- Must possess excellent customer service skills and work well under pressure
- Strong computer skills including Microsoft Office, Eagle soft
- Ability to multi-task, meet deadlines, and work in a fast-paced environment
- Ability to work independently as well as with a team
- Excellent verbal, written, and interpersonal skills
- Must pass criminal background check
Preferred Education and Experience
- 1-year experience working in a dental office.
- Use of dental/medical technology.
- Dentrix, Eaglesoft, Dentrix Ascend, or other dental/ medical software experience.
- Billing Experience.
- Understand basic financial concepts.
- Customer Service Oriented and Professional Demeanor.
- Understand, calculate and communicate treatment plans.
- Ability to communicate professionally in person and over the phone.
Additional Eligibility Requirements
- Current CPR certification
We Offer
- Competitive Pay and Bonus Potential
- Medica, Vision and Dental coverage offered
- Accident Coverage & Hospital Indemnity Coverage
- Paid Holidays and Vacation Time
- 401k, Life Insurance, Short and Long Term Disability
- ID theft protection
- Pet Insurance
- Employee Discounts
VSM Management, LLC dba Southern Dental Alliance and all relevant Affiliates are Equal Opportunity Employers.
