Job Posting for Service Coordinator at Southern Management Companies
WHAT WE ARE LOOKING FOR:
Service Coordinators are the first stop for residents in need of maintenance in their homes. They are highly organized individuals with an ability to multi-task in a busy environment. They have excellent written and verbal communication skills and the ability to provide unparalleled customer service under all circumstances.
WHAT WE EXPECT FROM YOU:
Coordinate incoming service requests
Manage work order process for all resident requests, apartment turnovers, scheduled maintenance and after-hours emergencies
Communicate with vendors regarding scheduled work
Ensure Service Technician work hours are documented per internal quality control standards
Encourage and build positive relationships with team members, customers, and vendors
Provide high levels of service to all customers and team members
Demonstrate behaviors that cultivate a positive work culture
Contribute to community/company engagement efforts
Perform other duties as assigned by manager and/or supervisor
JOB KNOWLEDGE & SKILLS:
Superb customer service skills
Strong written and verbal communication skills
Ability to keep neat and accurate records
Capacity to understand and follow directions
Competence with technology including Microsoft Office
Requirements:
High school diploma or GED
One year of experience in clerical/data entry and office environment
Experience with Yardi software products a plus
Req Benefits: Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry. Southern provides: * A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost * Company paid Group Term Life and AD&D Insurances * Traditional and ROTH 401(k) with Company contribution * Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty * Continuing Education You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate. Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
Salary.com Estimation for Service Coordinator in Hyattsville, MD
$43,279 to $55,004
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Service Coordinator career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Service Coordinator.
Click the checkbox next to the jobs that you are interested in.