Job Posting for Prior Authorization/Referral Representative at Southern NH Internal Medicine
The Prior Authorization/ Referral specialist is responsible for completing insurance referrals and authorizations.
This position communicates constantly with the Patient access manager (position supervisor) and provides the highest level of customer service to our patients, visitors, and coworkers.
Expectation:
Completes insurance authorizations and referrals to meet the needs of the internal medicine team.
Properly documents efforts to obtain auths/referrals.
Effectively communicates with team members and patients the status of tasks.
Identifies operational issues and works with manager to resolve.
Maintains strictest confidentiality.
Performs other tasks as needed as assigned by operational leadership.
Assists with covering for department during vacations or illness of other personnel.
Special projects as assigned by supervisor.
Qualifications:
Required skills & qualifications:
Professional, calm demeanor and professional, positive attitude
Effective communication and customer service skills
Excellent follow through and logical problem-solving abilities
Demonstrates responsibility and initiative
Ability to handle a stressful environment and multi-task in a fast-paced environment
Strong attention to detail
Excellent computer skills
Six (6) months administrative, secretarial or related office experience required, preferably in the medical field.
At least one (1) year of customer service (any field)
Medical insurance knowledge required.
Word processing and computer experience required.
Preferred skills & qualifications:
Knowledge of EMR systems
Understanding of medical terminology
Experience in a medical clinic
Experience in authorizations
Job Types: Full-time, Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Weekly day range:
Monday to Friday
No weekends
Work Location: In person
Salary.com Estimation for Prior Authorization/Referral Representative in Derry, NH
$37,543 to $47,466
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