What are the responsibilities and job description for the Team Member position at Southern Sweets Inc?
Job Description
Job DescriptionCompany Description
Job Summary
- Welcomes patrons to the store
- Provides excellent service to all customers
- Assist customers in helping them make their selection
- Obtains answers to customers questions on DiLishi products
- Ensures store maintains a "Just Opened" level of cleanliness
- Adheres to the established company standards
- Stay informed on current specials, social media postings and store events
General Accountabilities
- Rings up customer orders using Point of Sales registers
- Ensures that all monies are accounted for when giving change
- Activates and redeems gift cards using the Point of Sales registers
- Know what flavors are on tap each shift.
- Understands where dietary information is kept to help answer customer questions.
- Check to see that all toppings are at correct levels and are not mixed for both Cold and Dry Topping Bars.
- Answers telephone calls and responds to inquiries or takes messages for Assistant Store Manager or Owners to address.
- Maintains a clean and orderly shop by adhering to the hourly routines
- Whisks yogurt in machine hoppers
- Wipe down bathroom sinks, toilets, mirrors, sweeps/mops floors and check/empties trash
- Sweep and mop main floors as needed
- Empties trash cans
- Wipe down all tables and chairs in main room and party room
- Performs end of shift closing routines per the "Back of House" and "Front of House" closing checklists
- Performs all weekly preventative maintenance tasks are done on their assigned day
- *The company reserves the right to add or change duties at any time.
Job Qualifications
· Perform basic arithmetic when ringing up purchases and/or giving change
- Experience assisting others in a public environment
- Able to lift boxes, cartons and tables/chairs
- up to a max of 35lbs; greater than 35lbs requires 2 people
- Able to climb a 3-stair step stool and work at an elevated height of 4 feet
- Must be able to speak English
- must be able to walk, stand and reach periodically through their shift
Skills
- Excellent verbal and written communication
- Service orientation
- Judgment and decision making
- Time management
- Social perceptiveness
Southern Sweets Inc formed in 2018 and is working to own the Frozen Yogurt space in today's market. It is building a brand that is outstanding and known for being a quality product, location and customer service. Di'Lishi Frozen Yogurt has been open for 8 years and future growth of the business will open the door to profit sharing, advancement opportunities and other benefits.
Company Description
Southern Sweets Inc formed in 2018 and is working to own the Frozen Yogurt space in today's market. It is building a brand that is outstanding and known for being a quality product, location and customer service. Di'Lishi Frozen Yogurt has been open for 8 years and future growth of the business will open the door to profit sharing, advancement opportunities and other benefits.
Location/Region: Greensboro, NC
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