Optical Leader

Who we are:

We are ambassadors of integrity, who are committed to individualized care using remarkable technology, to create an exceptional patient experience. We are dedicated to creating work/life harmony in an efficient and enjoyable environment for everyone who enters our clinics. Sound too good to be true? Apply today and learn more about your opportunities with Team SWEC!

This opportunity is for you if:

• You are professional, caring, and able to multi-task
• You like the hustle and bustle of the healthcare industry
• You are an adaptable and strong team player
• You can work independently and demonstrate critical thinking skills
• You have a passion for growth and desire to continue learning
• You can work flexible hours, one night and one Saturday a month

About the Optical Leader role:

• Perform optical duties as assigned including but not limited to frame board management, frame selections, ophthalmic lens ordering, frame ordering, glasses adjustments, dispensing glasses, dispensing contacts, repairing glasses, verifying glasses and frame orders, and notifying patients when product is available.
• Meet with frame vendors to maintain frame inventory and ensure product is being rotated out. Reorder frames on a weekly basis to replenish product sold. Conduct frame inventory on quarterly basis and abide to Frame Board Management Plan.
• Order optical tools and supplies as need.
• Complete monthly optical clinic schedule while being efficient for staffing costs. Approval of time cards, overtime, and corrections of time clock punches.
• Administer minor accounts receivable functions including billing for product and services, entering payments from patients, reconciling daily monies receive.
• Administer minor accounts payable duties including but not limited to reconciling monthly statements with invoices, tracking of pending credits, verifying frame orders received match frame rep written order.
• Create and maintain an efficient, cohesive clinic flow. Ensure cleanliness and organization of clinic.

• Responsible for consistently following company-wide processes and operations to maintain brand consistency.
• Perform and document quarterly one-on-one meetings with employees.
• Administer contact lens responsibilities including patient contact lens orders, verifying contact lens orders, and ordering contact lens trials.
• Compose, schedule, and deliver 90-day and annual employee reviews.
• Conduct interviews and filter candidates for open positions.
• Coordinate clinic events and community events with marketing team.
• Represent and communicate Southwest Eye Care’s mission, vision, and core values to patients and
• Follow and enforce protocols to ensure risk management and safety.
• Build and foster an engaged, effective team through ongoing training and development.
• Create an inclusive workplace culture by treating all employees and patients with respect.
• Attend weekly company leadership trainings, including our annual Leader Retreat.
• Travel to other offices as needed.
• Perform other duties as assigned.

Perks of joining our team:

• Bonus Potential
• Seven paid holidays
• Employee discounts
• Continuing education and certification reimbursement
• Medical, dental, STD, LTD and paid time off available after meeting requirements
• Retirement Plan
• Apparel/Scrub Allowance
• Anniversary Gift

You meet these requirements:

• High school diploma or GED required
• Three years related optical experience or customer service experience preferred
• ABO, NCLE, CPO, CPOA, COA certifications preferred

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Chaska, MN 55318: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $24 - $0