Training and Educational Development Coordinator
Job Posting for Training and Educational Development Coordinator at Southwest Montana Community Health Center
Training and Educational Development Coordinator
Full-time, benefits-eligible
FLSA Non-exempt
Candidate review will begin 10/30/2023 - position open until filled
Southwest Montana Community Health Center Core Values, Mission, and Vision
Integrity and Trust
Is widely trusted; is seen as a direct and truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent themselves for personal gain.
Expectation:
Maintains confidentiality of others’ personal information; can be trusted to represent the SWMTCHC outside the organization; meets and complies with all medical, regulatory, and licensing standards; takes ownership of their own actions and is accountable for their own mistakes; follows through on what they say they will do.
Mission and Vision Integration
Adheres to the Mission and Vision of the SWMTCHC during both good and bad times; is dedicated to meeting the expectations and requirements of the SWMTCHC mission and vision; acts in line with the values of the mission.
Mission:
To inspire hope and empower wellness by providing access to comprehensive healthcare
Vision:
A stronger Montana through community and wellness
Expectation:
Articulates and sincerely demonstrates the mission consistently through examples such as: treats all people (patients/staff/other agencies, etc.) equally; exercises non-judgmental behavior; listens to others without making assumptions, uses eye contact and acknowledges others; makes decisions that are focused on the patient/staff.Demonstrates strong emotional intelligence attributes.
Team Relations
Understands and supports the team approach; is seen as team player and is cooperative; easily gains the trust and support of peers; encourages collaboration; can be candid with peers; fosters open dialogue; creates a feeling of belonging to the team.
Expectation:
Effectively able to communicate (can give and receive both positive and constructive feedback) with peer group and other staff to get the message across; knows appropriate team members to consult relative to the issue or situation; willingly shares knowledge and information with appropriate team members; actively seeks opportunities to help the team.
Position Summary
Under the general direction and supervision of the CFO, the Coordinator serves as a liaison between educational institutions and SWMTCHC by coordinating on-site, learning opportunities and development for students in healthcare fields. The Coordinator facilitates and tracks employee training and assists with development of training materials; participates in onboarding and orientation functions of both students and employees; and supports the HR department tasks and functions.
Position Requirements
Education: High school diploma or equivalent required; Associate’s or higher degree in a business or education - related field preferred.
Licenses/Certifications:Any that may be required to be obtained for teaching specific programs or courses
Experience: Two years prior experience in teaching or training environment required; prior experience in healthcare clinic administration and/or human resources is preferred
Essential Functions, Roles, and Responsibilities
- Build and maintain relationships with universities and other partnering organizations for recruitment and training purposes
- Act as a SWMTCHC liaison and representative by attending recruitment events in various locations
- Ensure all affiliation agreements with SWMTCHC partnering organizations are completed accurately and kept secure
- Ensure all official documents (contracts, agreements, MOU, etc.) are signed by appropriate parties and submitted to the appropriate internal personnel for proper recordkeeping
- Responsible for ensuring all sites have correct and up to date paperwork for students rotating through each site
- Guide departments with curriculum building and implementation for student rotations. Work with universities and students looking for clinical rotations including the following:
- Assisting students through the application process
- Identifying an appropriate internal preceptor and assist with school paperwork
- Coordinating with internal providers to develop clinical rotation schedules for students
- Creating, updating, and maintaining student files
- Conduct student onboarding and offboarding following internal procedures
- Assist with student housing
- Facilitate and coordinate staff training and development programs such as the National Institute for Medical Assistant Advancement (NIMAA), HOSA Future Health Professionals, and others
- Coordinate and oversee Litmos, a Learning Management System (LMS)
- Conduct appropriate research and coordinate with internal stakeholders to create training content
- Review LMS’s pre-built courses and develop and incorporate into appropriate learning paths per department
- Maintain up to date employee information in LMS
- Facilitate employee training for using LMS
- Coordinate training required for organizational compliance
- Teach and facilitate non-LMS training sessions as required
- Coordinate with supervisors and management to identify appropriate organizational trainings
- Assist departments with onboarding new employees through various assigned tasks including, but not limited to, facility tours, training, paperwork completion, preparing employee files, binders, and ID badges, etc.
- Assist HR department with recruiting efforts, scheduling interviews, reference checks, ensuring completeness of personnel files, document tracking and filing, and other related tasks
- Assist organization in preparing marketing information and materials as requested
- Assist with facilitation of internal committees and groups as requested
- Participate in internal committees and external peer groups as requested
- Other duties as assigned
Knowledge, Skills and Abilities
- Competent in dealing with diverse populations and learning styles
- Ability to explain complex subjects and create training content in such a way that they can be understood by people with differing learning styles
- Highly computer literate with capabilities in Microsoft Office programs, LMS, Canva, Adobe, and other organizational computer programs and tools
- Ability to operate and teach others how to use various organizational computer programs
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Working knowledge of higher education institutions and training principles, practices, and procedures
- Effective time management skills with a proven ability to meet deadlines
- Excellent oral and written communication skills
- Ability to prioritize tasks
- Ability to work under pressure and adhere to deadlines
- Ability to use critical thinking skills to problem-solve
- Ability to work independently and as an effective and cooperative team member
- Ability to educate employees and students regarding appropriate organizational processes and procedures
- Ability to maintain confidentiality
Legal Concepts
- Practice with the scope of education, training, and personal capabilities
- Maintain confidentiality
- Follow federal, state and local legal guidelines; follows license criteria when licensure applies
- Maintain HIPAA & OSHA compliance
- Follow all SWMTCHC policies and procedures
- Follows Mandatory Reporting laws
Supervision: This position has no supervisory responsibilities
Immediate Supervisor: CFO, in their absence, designee
Physical Demands/Working Conditions:
General office/clinic conditions are pleasant; good, clean working conditions where accident and hazards are negligible; requires short periods of moderate lifting, pushing, or pulling objects up to twenty pounds. Clear diction and acute hearing are necessary for effective communication with the staff and public.
Position is based in the Butte; however, position responsibilities may require travel on occasion. Use of personal vehicle or company vehicle is required for travel; therefore, a valid driver’s license, proof of auto insurance and registration is required.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Southwest Montana Community Health Center is an Equal Opportunity Employer
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Job openings at Southwest Montana Community Health Center
Southwest Montana Community Health Center
Butte, MT
Full Time
Southwest Montana Community Health Center
Butte, MT
Full Time
Southwest Montana Community Health Center
Butte, MT
Full Time
Southwest Montana Community Health Center
Butte, MT
Full Time
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