22-025 Supervisor, Market Forensics

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
• Relocation assistance
• Hybrid working environment for positions that are eligible where employees have the flexibility to work from home 50% of the time
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

Overview

The Supervisor of Market Forensics leads a team of technical staff in their responsibilities to support the Southwest Power Pool (SPP) electricity markets. These responsibilities include market operations support, market analysis, and market software implementation support. This position manages the work to ensure deadlines are met, and a high level of accuracy is maintained.

The Supervisor of Market Forensics works with multiple SPP departments and members to resolve market issues, disputes, and inquiries, and updates management on the results of relevant market analysis. This position ensures that proper records of evidence are maintained for key processes and audits, and contributes to SPP committees and working groups as needed.

Essential Functions

• Lead a department in the performance of responsibilities while establishing guidelines personnel will follow.
• Effectively lead a team by conducting regular touch-base meetings, setting goals, managing work schedules, evaluating performance, and recommending salary increases and promotions.
• Evaluate and select qualified candidates for open positions, and effectively develop training plans to ensure they are trained on market concepts, software, and processes.
• Stay abreast in technical skills, such as proficiency on market software, functionality, and processes to provide subject matter expertise to personnel.
• Work with multiple SPP departments and members to resolve market issues, disputes, and inquiries, and update management on the results of relevant market analysis.
• Maintain records of evidence and ensure that appropriate controls are in place for key processes and various audits (for example SOC1 controls and tariff reviews).
• Participate and contribute as an SPP representative on SPP committees, working groups and task forces.

Qualifications

Education Requirements:

• Bachelor’s degree in engineering, mathematics, computer science or related field

Experience Requirements:

Six (6) years of job-related experience obtained in a responsible role related to SPP market operations OR Eight (8) years of experience in a related field

Other Requirements:

• Working knowledge of the SPP market design and software
• Excellent planning and organizational skills
• Strong inter-personal and teaming skills
• Excellent written and verbal communication skills
• Strong problem solving skills
• Motivation to take appropriate expedited action when required
• Ability to work with a broad spectrum of individuals with diverse interests when resolving problems
• Understanding of, compliance with and enforcement of SPP Policies and Procedures

Preferred:

• Advanced degree in related field of study
• Supervisory experience
• Advanced knowledge of the SPP market design and software

Should you elect to apply for this position SPP will review your qualifications and if after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email.

Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category.

The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)