What are the responsibilities and job description for the Receptionist position at Southwestern Hearing Centers?
Walk-in Hiring Event
- When: 9:00 AM - 3:00 PM Wednesday 9/11/2024
- Where: 2151 Bluestone Dr, St Charles, MO 63303
- Please bring your resume and your ID
- If you are interested in scheduling an interview outside of this time, please apply and message through really to schedule an interview.
Southwestern Hearing Centers started in 1947 and is one of the largest family-owned hearing aid company in the country. Headquarters based in St Charles Missouri, we currently have 31 offices across Illinois and Missouri.
Southwestern Hearing Centers is currently rated number 6 in the Top 100 Work Places in St. Louis, and has been voted in the top 100 the last 8 years.
At Southwestern Hearing Centers we put our patients first. We value making a difference in our patients' lives and supporting them through their hearing journey.
We are looking for a Receptionist to join our team at our St. Charles office. The receptionist provides prompt, courteous service to our patients both in person and on the phone. The starting pay is $16 an hour with a monthly bonus and opportunities for advancement after the first 90 days
- Ensure high-quality customer service
- Monday through Friday
- Answer, screen incoming calls
- Schedule and confirm appointments
- Maintain chart notes in our computer system Sycle
- Calling to obtain updated insurance benefits on patients
- Check on status and checking in orders and notify patients when orders are in
- Maintain office cleanliness and organization
- File all patient records daily and pull and prepare files for the next day's appointments
- Contact patients who are due for their maintenance appointments
- Communicate verbally and email between Specialist and other staff members on patient details
- Answering multiple line phone
Qualifications
- Ability to use a computer; Gmail, Google Docs, Word, Excel
- The ability to learn new computer software
- Excellent organizational skills
- Experience as a Receptionist is preferred
- Experience handling multiple phone lines
- Professional attitude and appearance
- Strong customer service skills
- Strong interpersonal skills
- Ability to problem solve
- Be detail-oriented
- Strong Multitasking
Our application process will include both phone and zoom interviews. Before you apply, be sure that you will have reliable access to complete these steps.
Please do not contact the office directly. Send any questions you may have through really.
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $16
