What are the responsibilities and job description for the Transportation Ride Coordinator position at Southwestern Wisconsin Community Action Program?
Transportation Ride Coordinator
Do you like to solve puzzles?
Do you like to organize things?
Do you like going home from work feeling like you made a difference?
If you answered “yes,” SWCAP may have a great job for you as a Transportation Ride Coordinator.
The Transportation Ride Coordinator schedules rides for eligible clients. This may be done directly with the client, or through a third-party payor. The Transportation Ride Coordinator enters client, payor and ride information into transportation databases, dispatches drivers for contracted rides, tracks and monitors ride delivery and initiates invoicing when rides are completed. The Transportation Ride Coordinator maintains relationships with partner agencies to monitor and assess demand for ride services, and to match the need for rides with appropriate ride providers.
This is a fast-paced job for someone that’s good on the phone, can keep track of details, and think-on-your feet. Previous experience in a customer service setting would be an advantage.
Transportation Ride Coordinator is a full-time, Monday Through Friday job between 30 and 40 hours per week. SWCAP offers a generous benefits package that features health insurance, dental insurance, vision insurance and lots of paid time-off. The starting pay rate for a Transportation Ride Coordinator is between $17.00 and $17.25 per hour depending on qualifications.
SWCAP is an equal opportunity employer. People of all backgrounds are encouraged to apply.
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2022-03
Job Type: Full-time
Pay: $17.00 - $17.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Evidence of COVID-19 vaccination required.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
