Senior Compliance Services Representative

Build your future with Sovos.

If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer.

Sound like this might be the opportunity you have been looking for?

Take a look at our career posting below.  Don’t check all the boxes? Apply anyway!  We are focused on hiring the right people, not the “right” resume.

It’s not about what you have done somewhere else, it’s all about what you are capable of doing here.

The Work You'll Do:

The Senior Compliance Services Representative is responsible for delivering tax compliance services to large and complex clients as well as providing support to team members with client escalations and issue resolution. As a trusted resource and extension of our client’s tax compliance environment, this role performs tasks such as data imports and reconciliation, management of regulatory tax deadlines, and provides problem resolution to complex problems. With a strong understanding of project management and experience in client services, accounting and reconciliation, the Senior Compliance Services Representative acts as a collaborative and consultative partner.

More specifically you will:

• Deliver client services utilizing Sovos’ Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software
• Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures
• Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions
• Provide assistance to Compliance Services Associates and Representatives in building domain expertise and resolving client issues
• Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
• Identify process improvement and/or standardization opportunities; offers suggestions to build internal efficiencies and reduce risk and lead internal process improvement projects
• Foster continuous improvement efforts; offers ideas and feedback to generate new and innovative ideas for ongoing Company improvements and enhancements
• Develop re-usable documentation and training material; leads training sessions
• Work with clients and federal, state, or local jurisdictions to investigate complex issues and negotiate solutions
• Perform other duties and special projects as assigned

What We Need From You

• History of success working in a client service related field
• Knowledge of Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Exemption Certificate Management
• Excellent time management, decision making, and organizational skills
• Detail oriented and ability to work independently in a fast-paced environment
• Ability to lead and empower teams to achieve individual and operational goals
• Excellent interpersonal and professional communication skills
• Computer and internet skills to include Excel, Outlook and Word
• Interact effectively with teammates, colleagues and customers
• Due to client contractual obligations– the successful candidate will have to clear a background check and drug test

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work

• Flexible Time Off
• Flexibility in work - hybrid/remote options available for most roles
• Progressive Wellness Program
• Tuition Reimbursement
• Generous 401k Match
• Paid Family Leave
• Company-seeded and matched HSA (Health Savings Account)

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.  We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.  At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction controls, tax reporting and more. Sovos customers include half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company’s SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter.