What are the responsibilities and job description for the Order Processing position at spacefinish?
Spacefinish is seeking a meticulous and organized Order Processing Specialist to join our dynamic team. In this role, you will be responsible for overseeing the entire order processing cycle, ensuring that all orders are handled with precision and efficiency. Your contribution will be vital in supporting our operations and maintaining high levels of client satisfaction.
Key Responsibilities:
Accurately process and manage customer orders using our internal order management system.
Verify order details and coordinate with various departments, including logistics and project management, to ensure timely and correct order fulfillment.
Maintain clear and effective communication with clients regarding order status, delivery schedules, and any potential issues.
Keep detailed records of orders, inventory levels, and client interactions to ensure accurate tracking and reporting.
Collaborate with the sales and customer service teams to address and resolve any order-related inquiries or challenges.
Monitor inventory and coordinate with suppliers as necessary to ensure that stock levels meet client demands.
Ensure all order processing activities comply with company policies and procedures.
Qualifications:
High school diploma or equivalent; a bachelor's degree in business, supply chain management, or a related field is preferred.
Previous experience in order processing, logistics, or a similar role is highly desirable.
Proficiency in order management software and Microsoft Office Suite.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal abilities.
Ability to work both independently and as part of a team in a fast-paced environment.
Strong problem-solving skills and the ability to manage multiple priorities simultaneously.