Family Services Coordinator
Job Posting for Family Services Coordinator at SPANISH SPEAKING UNITY COUNCIL
Title: Family Services Coordinator
Reports to: Family & Community Partnerships Manager
Department: Children & Family Services
Location: Oakland, CA
Schedule: Monday through Friday
Travel: Local travel may be required
Salary: $74,000-$78,000
Employee Status: Regular, Full-time, Exempt
Union: N/A
Supervises: Family Advocates
Benefits:
Two weeks of paid vacation a year, sick time, 14 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth.
Agency Summary
The Unity Council is a non-profit Social Equity Development Corporation with a 58-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive.
Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 11,000 individuals and families annually in five languages. Programs include: early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Concord. The Unity Council employs a diverse workforce of more than 250 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve.
Program Summary
The Children and Family Services programs include Head Start, Early Head Start, State Pre-Kindergarten, Home Based Services, and Developmental Play Groups. Over 900 children, birth through kindergarten entry and 32 expectant parents and their families receive child development and comprehensive family services through the Unity Council. The programs are diverse, multilingual, developmentally appropriate, culturally responsive, and individualized for each child, family services are provided in four centers, and two home based programs throughout Oakland and Monument Corridor neighborhood in Concord, CA.
Position Summary
Under direction of the Family and Community Partnerships Manager, the incumbent plans, develops, oversees and coordinates family services for the Head Start/Early Head Start program, including coordination with program managers and other coordinators to design plans for inclusion of parents in all aspects of the program; assists with the design of plans for program governance, child development and education, health and nutrition, and community advocacy; assists in the development of agreements with a variety of agencies to assure access and increased quality of services for Head Start families; participates in agency planning processes to translate planning decisions into workable implementation for recruitment and enrollment, family service plans and other activities that support quality services for families; and performs related duties as assigned.
Responsibilities
- Plans and organizes the family services content for Head Start and Early Head Start that describes the core responsibilities of staff in the development of family partnership processes and agreements for center-based and home-based options;
- Provides advice and guidance to all content experts in designing processes for involvement of parents in each program content area;
- Designs the integration of services and support for families in Head Start and Early Head Start that ensures their maximum involvement in the development and education of their children;
- Proposes the structure for community partnership agreements for all content areas for development of agreements that support and enhance services to children and families;
- Establishes and maintains partnerships with a variety of community services agencies that provide family services to facilitate access to additional resources to address identified family needs;
- Participates in agency self-assessment and conducts program-wide monitoring of assigned areas and procedures;
- Collaborates with ERSEA Coordinator to in recruiting and outreach of families for the program;
- Provide training for Head Start staff on requirements for serving families and utilizing established community partnerships.
- Ensure data system is used to track and follow up on all assigned program areas, and support staff required to meet established time frames for service delivery and completion;
- Analyze family engagement data and progress towards Family Engagement Goals;
- Design policies and procedures for parent committees in coordination with staff designing Policy Council (PC) procedures to integrate procedures for selection of PC representatives; procedures ensure that Parent Committees have access to information about a variety of activities and resources to address parent and family needs. Participates in monthly Policy Council;
- Provide support to staff addressing crisis and trauma issues with families including the use of existing partnerships or identifying new partners to respond to family issues;
- Attend a variety of meetings, conferences and training sessions and use the information to recommend program quality improvements;
- Oversee the family partnership agreement process and follow-up and ensure parent goals are aligned with FCP framework;
- Collaborate with external and internal partners on bringing workshops and trainings on site for parents;
- Oversee the monthly parent committee meetings;
- Supervise, train and evaluate Family Advocates;
- Other duties as assigned by supervisor.
Qualifications
- AA or BA degree or higher degree in Sociology, Psychology, Business Administration or related field; or training in social services with at least 4 years of college level coursework;
- Head Start Family Services Certificate preferred;
- Three or more years of experience working social services organizations;
- Knowledge of family and community services partnerships;
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form;
- Possession of a valid California drivers' license; current personal vehicle insurance, or safe driving record sufficient to ensure insurability through Agency policy;
- The employee must regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. Physical ability to sit with children on their level, lift infants, toddlers, and occasionally preschoolers. Commitment to utilize safe lifting techniques for lifting children, supplies and furnishings;
- Bilingual preferred.
Essential Functions
- Advanced computer skills with strong MS Office (Word, Excel, and PowerPoint) and social media skills;
- Regularly required to operate standard office equipment (personal computer, photocopier, fax, etc.);
- Regularly required to sit for long periods of time, and occasionally stand and walk;
- Regularly required to use hands to operate computer and other office equipment;
- The employee must regularly lift and/or move up to 25 pounds.
Pre-Employment Requirements
- Physical exam
- TB test
- Background/fingerprint clearance
- MMR and Tdap vaccinations,
- CPR
- Child Abuse Mandated Reporter Training
- Must provide proof of vaccination for Covid-19
This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time.
The Unity Council is an Equal Opportunity Employer.
Women, minorities, and people with disabilities are encouraged to apply.
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