ServiceNow Telecommunications Service Management (TSM) Implementation Specialist

Hello Everyone,

Hope you are doing good!!!!

My name is Pavan and I work with SPAR Information System., I have a great opportunity for you, please find the job details below, if you are interested in applying please send me your updated resume and best time for you to discuss about this opportunity in details.

Role: ServiceNow Telecommunications Service Management (TSM) Implementation Specialist

Location Arlington VA (Onsite / Hybrid / remote)

Duration: Long term contract

Job Summary:
Client Job Title: ServiceNow Telecommunications Service Management (TSM) Implementation Specialist
Job Description:
Design and architect ServiceNow solutions tailored to the telecommunications industry, with a focus on telecommunication service management.
Collaborate with stakeholders to gather requirements, define business processes, and translate them into technical specifications.
Develop custom applications, modules, and integrations within the ServiceNow platform to streamline telecommunication service management processes.

Qualifications:
Minimum of 10 years of experience working with the ServiceNow platform
Minimum two years of experience in ServiceNow Telecommunications Service Management (TSM)
Certified System Administrator (CSA)
Certified Implementation Specialist in CSM and FSM
Bachelor's degree in computer science, Information Technology, or related field.
Strong understanding of programming fundamentals, including:
Data types (strings, numbers, booleans, arrays, objects)
Control structures (if/else, loops, conditional statements)
Functions and modules
Object-Oriented Programming (OOP) concepts (classes, objects, inheritance, polymorphism)
Proficiency in JavaScript, including:
Syntax and semantics
DOM manipulation and events
Asynchronous programming (callbacks, promises, async/await)
Error handling and debugging
Familiarity with HTML, CSS, and XML, including:
HTML structure and syntax
CSS selectors and styling
XML syntax and parsing
Web Development/Front-End Skills:
Strong understanding of web development concepts, including:
Responsive web design (RWD) and mobile-first development
Single-page applications (SPAs) and client-side rendering
Web performance optimization (WPO) and accessibility
Proficiency in front-end frameworks and libraries, including:
React, Angular, or Vue.js
Bootstrap or other CSS frameworks
Experience with web development tools, including:
Webpack or other modulebundlers
Babel or other transpilers
ESLint or other code linters
ServiceNow Specific Skills:
In-depth knowledge of ServiceNow development, including:
ServiceNow architecture and data model
Table and field structures
Business rules, workflows, and approvals
Scripting (JavaScript, Groovy, etc.)
Integration with external systems (REST, SOAP, etc.)
Experience with ServiceNow development tools, including:
Studio (application development, scripting, and debugging)
Update Sets (managing and deploying changes)
ServiceNow APIs (REST, SOAP, etc.)
Familiarity with at least 3 ServiceNow modules and applications, including:
IT Service Management (ITSM)
Database Skills:
Strong understanding of database concepts, including:
Data modeling and schema design
Normalization and denormalization
Query optimization and indexing
Proficiency in database management systems, including:
Relational databases ( MySQL, PostgreSQL, etc.)
NoSQL databases ( MongoDB, Cassandra, etc.)
Experience with database design and development, including:
Creating and modifying database schemas
Writing SQL queries and stored procedures
Optimizing database performance and troubleshooting issues
Information Architecture Skills:
Strong understanding of information architecture principles, including:
Taxonomy and ontology
Content modeling and metadata
User experience (UX) and user interface (UI) design
Experience with information architecture tools and techniques, including:
Creating and managing taxonomies and ontologies
Designing and implementing content models and metadata schemas
Developing and maintaining information architecture documentation and standards
Familiarity with information architecture frameworks and methodologies, including:
Zachman Framework
TOGAF
Information Architecture Institute (IAI) standards
Additional Technical Requirements:
Experience with agile development methodologies, such as Scrum or Kanban
Familiarity with version control systems, such as Git
Knowledge of cloud-based technologies, such as AWS or Azure
Understanding of DevOps practices, such as continuous integration and continuous deployment
Experience with IT service management frameworks, such as ITIL
Familiarity with security best practices and compliance regulations
Nice to Have:
Experience with other programming languages, such as Java or Python
Knowledge of machine learning and artificial intelligence concepts
Familiarity with containerization (Docker, etc.) and orchestration (Kubernetes, etc.)
Certification in ServiceNow development or administration
Soft Skills:
Excellent problem-solving skills, with the ability to troubleshoot and resolve complex technical issues
Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders
Ability to work in a fast-paced environment and adapt to changing priorities and requirements
Strong attention to detail and commitment to delivering high-quality solutions

Thanks & Regards,

Pavan Raikhelkar

LEAD TALENT ACQUISITION SPECIALIST

Direct Number:-

Phone: x 323

Fax :

Email:

Website: