IT Director

Location: Onsite in Orlando, FL Preferred; Remote candidates considered if located in EST

Years’ Experience: 10

Education: Bachelor’s degree in related field

Clearance: Applicants must be able to meet the requirements to obtain a Secret security clearance. NOTE: United States Citizenship is required.

Key Skills:

• Experience in system engineering with enterprise IT infrastructure including servers, network equipment, workstations, etc. in a domain environment.
• Experience managing IT support staff in an organization with 100 employees.
• Working knowledge of Federal Cybersecurity Regulations including DFARS, NIST 800-171, CMMC, and FedRAMP.
• Experience leading and managing large IT projects and rolling out IT infrastructure across various departments and groups.
• Demonstrable business management experience with a general understanding of finance, operations, marketing, and human resources.

Responsibilities

• Assists VP of IT in the management, coordination, and administration of all computer and information system-related services, projects, and programs.
• Provides day-to-day management of the IT department, to include oversight of the group’s support technicians, system administrators, web developers, and cybersecurity team.
• Assumes responsibility for all IT system implementations, operations, and monitoring.
• Ensures that all systems are compliant with the current revision of NIST 800-171.
• Works with cybersecurity team to maintain System Security Plan (SSP) and Plan of Action and Milestones (POAM).
• Provides support to cybersecurity and system administration teams for all third-party assessments, formal audits, and incident response activities.
• Maintains Disaster Recovery, Business Continuity, and Incident Response Plans.
• Supervises and assists in the administration of the following:
  • Physical and virtual servers.
  • Firewalls, switches, and wireless networking equipment.
  • Hosted VOIP and on-prem PBX systems.
  • Cloud Service Providers with an emphasis on Microsoft solutions.
  • Enterprise backup solutions.
• Project manages key IT initiatives, including solution testing and rollouts.
• Monitors IT Help Desk service levels and creates process improvement plans to address goals for responsiveness and accuracy.
• Works with VP of IT to engage in strategic planning and goal setting for the department.  
• Assists in developing a cybersecurity strategy that minimizes security risks and vulnerabilities.
• Assists in managing external IT vendors and evaluating and negotiating vendor agreements.
• Makes recommendations to VP of IT regarding staff recruitment, promotions, assignments, performance evaluations, and disciplinary actions.
• Assists VP of IT in projecting future needs, modernizing IT infrastructure, and improving IT service.
• Develops and documents system standards for computer and network devices.
• Oversees the deployment and upgrades of IT hardware and software.
• Ensures the tracking of all IT assets, to include hardware, software, supplies, and licenses.
• Assumes responsibility for employee morale and for addressing employee concerns and performance issues.
• Oversees all IT-related employee training.
• Ensures IT department carries out tasks, goals, and initiatives in a timely and professional manner and that work reflects a high level of customer service.                                                                                                                           
• Evaluates/updates departmental policies and procedures on a periodic basis to ensure accuracy, currency, and effectiveness.
• Interfaces with department leads in company to ensure IT services are meeting needs and expectations.
• Assists in preparing financial budgets and presenting funding proposals, as needed.
• Prepares reports on IT department goals, performance, trends, and forecasts.
• Remains up to date with advances in technology and industry best practices.
• Researches and provides solutions to technical challenges.
• Maintains regular and punctual attendance.
• Performs other duties as assigned.

Qualifications

• Bachelor’s (four year) degree in Information Technology (IT), Information Systems (IS), Computer Science (CS), Business Management, or another related field.
• Must possess and be able to maintain a valid U.S. Secret security clearance (U.S. Citizenship required).
• Minimum ten (10) years of experience in system engineering with enterprise IT infrastructure including servers, network equipment, workstations, etc. in a domain environment.
• Minimum five (5) years of experience managing IT support staff in an organization with 100 employees.
• Working knowledge of Federal Cybersecurity Regulations including DFARS, NIST 800-171, CMMC, and FedRAMP.
• Demonstrable business management experience with a general understanding of finance, operations, marketing, and human resources.
• Experience leading and managing large IT projects and rolling out IT infrastructure across various departments and groups.
• Must obtain and maintain any necessary security access and/or background checks.
• Microsoft or Cybersecurity certifications preferred.
• Strong focus on customer service and ability to balance security concerns with needs of end user.
• Strong problem-solving and project management skills.
• Detail-oriented, organized, and focused on quality.
• Extensive systems and network troubleshooting skills.
• Ability to prioritize tasks and resolve complex issues.
• Exceptional written and verbal communication skills, including professional grammar skills and speaking voice.

About Sparibis

Sparibis LLC is a professional solution firm that Clients rely on to access the best talent to drive their business success.

Sparibis is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.