Field Technician

In order to be considered for this position, you must apply directly to our website.

https://bit.ly/3LoGNns

As a Field Technician at Fidelity, you will go home every evening knowing that you played a critical role in keeping our customers connected to what matters most - whether that’s making sure families can video chat with deployed service members, ensuring a twitch streamer is connected late at night when the audience is online, or giving a small business owner faith that their internet connection will power their team through client pitches and product demos. A large part of a Field Technicians job is, installing and terminating services, relocating existing services and repairing service to keep services running smoothly.

Just as we keep our customers connected to what matters, we keep our associates connected to what matters to them – a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Here’s a taste of what to expect:

• Medical, vision, and dental benefits start for you and your family on day one.
• You will be rewarded for your contributions with a competitive salary.
• We'll give you the tools you need to succeed, including a company vehicle, tools and uniforms!
• Paid vacation, holidays, and personal time, so you can rejuvenate.
• Paid time off is available to volunteer with your favorite community organization.
• Complimentary cable, internet, and phone service (if you live in our service area).
• You will be eligible for 401(k) with full match up to 5% of your pay and vested after 1 year.

What will you be doing as a Field Tech at Fidelity Communications?

• You will perform the installation of customer service drops or outlets
• Expand your skill set as you use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer-owned equipment to the output of the first distribution amplifier.
• You will terminate cable, data and telephony services
• Our Field techs assure proper upstream and downstream signal levels at each termination on the customer’s premises to ensure that we are providing a quality service to each and every customer.
• A customer is moving, no problem! We relocate customer
• Monitor and record incidences of system our customers!
• Perform after-hours network stand-by, troubleshooting and repair.
• Operate and maintain vehicle, tools, test equipment and other company owned equipment.
• Take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization’s Values.

Qualifications:

• High school diploma or general education degree (GED)
• Valid driver’s license and a good driving record.
• Successful completion of the Field Technician training course at the Cable One Technical Training Center is required within 9 months of employment.
• This position requires the ability to work a variable schedule.
• This position will require occasional travel.

Cable One, Inc. is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, driving (if applicable), physical (if applicable), drug screening and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify and embody each and every day. Cable One and all of its subsidiaries provide Equal Employment Opportunities to all individuals of different race, creed, color, religion, national origin, nationality, ancestry, sex/gender, pregnancy, affectional or sexual orientation, gender identity, age, disability, marital status, citizenship, genetic information, veteran status, or any other category protected by applicable law.

EOE/Disability

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Application Question(s):

• Did you know you must apply through our website to be considered for our position?

https://bit.ly/3LoGNns

Work Location: One location