What are the responsibilities and job description for the Tasting Room Host position at Sparkman Cellars?
Host Job Description
Sparkman Cellars is a family-owned winery located in the Old Redhook Brewery in Woodinville that has received multiple national accolades including Wine & Spirits Top 100 Winery in the World, and Wine Spectator and Wine Enthusiast Top 100 Wines in the World.
We’re seeking an outgoing, friendly, detail-oriented extrovert to join our expanding team as a Host. This position is for Saturday and Sunday, with the potential for additional days, if agreeable, and typically involves 6-8 hour days.
DUTIES:
- Works in conjunction with our Lead Host to create a positive start to our guest experiences amongst other duites
- Help create server station assignments for all servers and assignment of parties with the assistance of the Manager On Duty
- Completes all opening and side work duties of the hostess/host at the start of the shift
- Answers the telephone in a timely manner to take reservations, answer questions or direct the call/message to the appropriate staff member
- Creates and manages reservations within our reservation system
- Immediately recognizes and greets arriving guests and escorts guests to their table
- Controls the flow of business by practicing rotational seating, anticipating table turns and following the reservation and seating plan
- Accurately quotes wait times to guests and manages the wait list
- Acknowledges all departing guests, thanks them and invites them to return
JOB REQUIREMENTS:
- Outgoing, positive personality with a hospitality-first mindset
- Excellent customer service skills and a strong work ethic
- A people person who enjoys interacting with people from all different backgrounds
- An excellent communicator
- Organized with great attention to detail
- Can multi-task in a fast-paced environment
- Ability to utilize POS registers to manage reservations, process purchases, carry out and shipping and accurately input guest information
- Assist team member and guests with sale transactions, wine club sign ups or wine pick-ups
- Ability to work well independently as well as harmoniously with a team
- Polished appearance
- Ability to stand for long periods of time
- Must be able to lift 35 lbs
- Must be at least 18 years of age, but 21 years of age is preferred
Starting wage for Host is $20 - 23, including tips.
Job Type: Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Employee discount
Weekly day range:
- Every weekend
Work Location: In person
Salary : $20 - $23