What are the responsibilities and job description for the Field Engineer - State of VA position at Sparks Group?
Job Details
Job Summary/Company:
Sparks Group is seeking a Field Engineer who will work in a rotating on-call schedule covering after-hours/weekend calls and occasional overtime hours. The technician should sit in the Charlottesville/Richmond area as he/she will be covering the state of Virginia (NoVA and Chesapeake regions excluded). This Direct Hire position is 100% remote.
Responsibilities:
Qualifications/Background Profile:
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This job is Fully Remote.
Download the Sparks Group mobile app from or .
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
Sparks Group is seeking a Field Engineer who will work in a rotating on-call schedule covering after-hours/weekend calls and occasional overtime hours. The technician should sit in the Charlottesville/Richmond area as he/she will be covering the state of Virginia (NoVA and Chesapeake regions excluded). This Direct Hire position is 100% remote.
Responsibilities:
- As part of a technical support group, responsible for preventive maintenance as well as monitoring and responding to alert conditions.
- Perform remote diagnostics and interface directly with customers to resolve a variety of technical problems impacting mission-critical recording processes.
- Site installations, follow-up training with the customer, general system support, and ongoing end-user training.
Qualifications/Background Profile:
- Experience in Call/911 Recorder or VoIP technologies preferred.
- IT troubleshooting experience preferred.
- Applicable experience in more than 1 of the following areas: Windows Server, Unix, Linux, Network Monitoring, Network Management Systems, Telephony, VoIP, Radio Systems, Network/Telephony cabling.
- Must be able to safely list 50 pounds to chest level and with assistance, install recorder servers in server racks.
- Certifications: CompTIA A or Network , OR the ability to obtain within 90 days of employment.
- Travel: requires daily travel (3-5 days per week) to customer sites typically within 200 miles of the technician's home base, but includes occasional travel outside of the dedicated area on an as needed basis. Technicians will be paid mileage to client sites.
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This job is Fully Remote.
Download the Sparks Group mobile app from or .
------------------------------------------------------------------
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
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