What are the responsibilities and job description for the MAC-OFFICE ACCT SPEC position at Sparrow Health System?
Positions Location: East Lansing, MI
General Purpose of Job:
Assist with daily, weekly & monthly business office and membership office functions as determined by the business office manager and membership director.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Member account Maintenance, including freezes, resignations and terminations.
- Daily Cash Outs
- Maintain locker database and charges
- Credit Card declines
- Assist with Manager on month-end closing
- Miscellaneous Invoicing of corporate accounts
- Periodic account audits
- Maintain Insurance accounts for members
- Maintain bad debt accounts, including working with collection agency for collection of those bad debts
- Assist with cash handling, including miscellaneous deposits, petty cash and change bag
- Records Management
- Miscellaneous communication with members including: past due/account termination letters, credit card expiration and declines
- Constant communication with members via phone.
- Create flex spending info for camp charges
- Initiate and close new membership sales.
- Meet quarterly and annual sales goals
- Retailn current members through networking, special events and regular member contact.
- Produce reports as required.
- Serves as a role model for consistent demonstration of Sparrow Health System's Customer Service Behavioral Standards of Performance, by respoecting the Privacy and Confidentiality of those we serve.
| General Requirements | CPR Certification within 6 months of employment |
| Work Experience | Previous office experience preferred |
| Education | High School diploma or GED required or Successful completion of 12 grades combined with continued enrollment in an early college program |
| Specialized Knowledge and Skills | Demonstrated basic interpersonal and organizational skills. |
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
| Shift | Days |
| Degree Type / Education Level | High School / GED |
| Status | Full-time |
| Facility | Michigan Athletic Club |
| Experience Level | New Grad |