What are the responsibilities and job description for the Concessions Manager position at Spectra Venue Management?
Independence Events Center
The Concessions Manager is responsible for the effective management of venue concessions operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service policies, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties, event planning support, food preparation and production, and any other tasks assigned by the General Manager.
The Concessions Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth operation of the Arena & Concessions Dept.
The Concessions Manager is responsible for the effective management of venue concessions operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service policies, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties, event planning support, food preparation and production, and any other tasks assigned by the General Manager.
The Concessions Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth operation of the Arena & Concessions Dept.
Responsibilities:
- The Concessions Manager will actively supervise, coach, counsel, direct, train, and mentor employees in meeting company quality standards, and will initiate or recommend employment actions such as hiring, termination, suspension, discipline, promotion, and transfer.
- The CM will provide oversight and resolution responsibility for employee performance issues.
- Actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment.
- The employee must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends.
- Flexible availability, professional presentation, outstanding interpersonal skills, self-direction, and strong technical (computer and POS) aptitude are required.
Spectra, an industry leader in sports, entertainment, and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250 sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about Spectra at www.spectraexperiences.com/
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