Salary Job Openings

Client Success Manager

Spectrum Billing Solutions
Skokie, IL Remote Full Time
POSTED ON 3/5/2024

Client Success Manager

Spectrum Billing Solutions is an industry-leading Revenue Cycle Management (RCM) company for healthcare organizations. We are looking for a Client Success Manager to join our growing team. The ideal candidate is a self-motivated, tenacious and purpose-driven individual with the passion to help our clients achieve success. If you are looking for a rewarding position where you can work with industry experts at a company with an engaging, transparent and growth-oriented culture, this position is for you.

This is a remote or office/home hybrid position.

Responsibilities include:

  • Foster and develop strong client relationships.
  • Serve as primary point of contact for client communications.
  • Work cohesively with internal Revenue Cycle Management (RCM) team.
  • Maintain understanding of RCM functions and workflows.
  • Serve as client partner and liaison while effectively collaborating with team members.
  • Identify needs of clients and opportunities for improvement.
  • Participate in presentations to prospective clients.
  • Manage new client implementations.
  • Attend company-wide and team-specific meetings.
  • Participate in marketing and business development strategy.

Requirements:

  • 3 years of client relationship management and/or business development experience.
  • Healthcare and RCM experience preferred.
  • Master’s Degree or equivalent experience.
  • Excellent oral and written communication skills.
  • Proficiency in Microsoft Office including Word, Excel and PowerPoint.
  • Self-starter, comfortable in a deadline-oriented environment.
  • Detail-oriented and takes pride in delivering quality work.
  • Demonstrated skills in delivering results.

At Spectrum, you receive:

  • A close-knit team of talented and skilled individuals.
  • Growth opportunities within the organization.
  • Competitive salary and bonus.
  • Healthcare benefits including Medical, Dental and Vision.
  • 401K with Employer Match.
  • Flexible PTO

Salary.com Estimation for Client Success Manager in Skokie, IL
$203,150 to $259,599
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