Facilities Assistant II

JOB SUMMARY
This position is responsible for day-to-day functions surrounding Workplace Experience for the Facilities department. This includes some or all of the following: seating assignment and space allocation tracking, meeting and events management, furniture and accommodation requests, customer communications and notification creation, Microsoft Office knowledge, assisting Senior level customers, new vendor set ups, and project assignments. This role acts as a direct contact for our customers’ needs pertaining to facilities functions. A key objective of the Facilities department is to implement efficient processes while providing our customers with best in class service.


MAJOR DUTIES AND RESPONSIBILITIES

• Assist with maintenance of all facilities, buildings, and grounds. Respond to building occupant maintenance/repair requests.
• Ensure demand maintenance requests are fulfilled timely.
• Contact repair companies as necessary. Assist with preventive maintenance tasks.
• Ensure all building systems are operational and are maintained in accordance with company policies, environmental regulations, building codes, and local/national regulations.
• May assist with building and office space projects.
• May assist with build-out, renovations, and office moves.
• May meet with vendors and obtain cost estimates for space-related projects and assist with furniture setup and relocation.
• Assist with facility inspections, building inspector visits, and facility safety inspections.
• Communicate and escalate any issues that arise.
• May oversee vendors working on Charter facilities.
• May obtain bids for vendor services (e.g., janitorial, landscape, HVAC, etc.) and present to facilities leadership for review.
• Ensure vendor services are performed timely and properly and escalate issues timely. Validate the accuracy of vendor invoices
• May assist with oversight of major facility construction projects.
• May assist with obtaining building permits.
• Escalate issues that arise.
• Enforce and ensure compliance of building security programs.
• Escalate emergency, health, safety and security issues in a timely manner.
• Monitor the Charter recycling program. Immediately escalate noted instances of non-compliance.
• Perform daily/weekly/monthly tasks to ensure facilities are kept to appropriate standards and appearance.
• Maintain inventory of pantry and office supplies.
• Assist with preparation for meetings, events, and company functions as necessary.
• Perform other duties as required/and or assigned by supervisor.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to handle multiple projects and tasks
• Ability to make decisions and solve problems while working under pressure
• Ability to prioritize and organize effectively
• Ability to maintain confidentiality
• Ability to use a computer and software applications (i.e. word processing, spreadsheet, etc.)
• Ability to show judgment and initiative and to accomplish job duties
• Ability to work independently
• Ability to work with others to resolve problems and address requests
• Working knowledge of building systems and facilities maintenance and repair to include basic knowledge of plumbing and electric
• Ability to perform work in tight spaces and various environments (heat, cold, outside)
• Ability to work aloft and at heights
• Ability to work with tools and make repairs

Education
High school degree or equivalent work experience

Related Work Experience Number of Years
Facilities maintenance experience 1-3


WORKING CONDITIONS
Office environment
Construction project environment
Building infrastructure environment (roof, equipment rooms, etc.)
Travel may exceed 25%
Flexibility to work nights/weekends as necessary



GFR111 320059 320059BR

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