What are the responsibilities and job description for the Installer Trainee-Kapolei position at SPECTRUM?
JOB SUMMARY
The purpose of this position is to install Spectrum products and services such as cable television, high-speed internet service, digital phone service, and perform routine drop related troubleshooting on the Island of Hawaii.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
Performs all duties such as: connects and disconnects of cable and pay television services, and/or broadband services and/or digital phone services as well as performs upgrades, downgrades, pre-wiring and multiple dwelling installations.
Applies basic knowledge of electronics, installation techniques and repairs.
Applies working knowledge and demonstrates proficiency in the use of various tools and equipment.
Utilizes equipment and tools. These include but are not limited to: screwdrivers, pliers, ladders, drills, shovels, and various test meters.
Conducts monitoring and documentation in compliance with systems ongoing leakage program.
Utilizes and applies working knowledge of CLI monitoring equipment to detect and document system leakage to be in compliance with FCC and DCCA requirements.
Operates signal leakage equipment.
Maintains and stocks necessary materials and tools for company vehicle.
Maintains assigned Company vehicle in compliance with all company policies and requirements.
Organizes materials, tools and equipment utilizing thorough knowledge of materials needed to maintain plant system.
Able to lift and carry up-to seventy-five (75) pounds.
Recognizes, practices and enforces safety rules and procedures when performing installation tasks.
Applies knowledge of safety rules and procedures, wears safety apparel including hard hat, proper footwear, safety belt, and any necessary safety equipment where and when required.
Reports all unsafe acts, conditions, accidents and injuries verbally and in writing, to Foreman.
Completes all installation and CLI required documentation and work orders utilizing good written skills.
Assures all related forms, reports, logs and other task required documentation is completed with all necessary information. Submits all work orders, reports, logs and other documentation in a timely manner complying with all system policies and procedures.
Recognize and comply with all safety policies of the company and federal/state regulations.
Able to operate all equipment in compliance with federal and state regulations.
Able to work in constricted spaces and positions involving crouching, squatting and/or kneeling.
Agility to climb up and down ladders and/or gaff poles.
Regular attendance is required.
OTHER DUTIES:
Sells additional services and/or products to subscribers.
Utilizes verbal, written and interpersonal communication to sell services and products.
Utilizes working knowledge of cable products, programming choices and prices.
Performs other duties as assigned.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Must be able to familiarize themselves with OSHA, FCC, State of Hawaii and TWE regulations and specifications, National Electric Codes related to installation of CATV facilities and equipment within 90 days.
Must have a valid Hawaii driver’s license and acceptable driving record.
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or employees of organization.
Able to calculate figures and perform basic arithmetic.
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; must be able to read maps.
Have basic knowledge of using various computers, laptops, or handheld devices.
Stable employment history.
EDUCATION
High school diploma or equivalent required.
RELATED WORK EXPERIENCE Number of Years
Previous electronic experience or coursework and customer service experience highly preferred.
WORKING CONDITIONS
Company vehicle (with valid driver’s license), various size tools and equipment. These include but are not limited to: screwdrivers, pliers, shovels, ladders, test meters, laptop computer, cellular phone, leakage detection equipment, etc., and may operate company bucket truck.
Lifting and carrying up to 75 pounds, digging, crawling, stooping, and standing.
Climbing on ladders.
May be assigned to gaff utility poles.
Must be under the maximum bodyweight limit to meet ladder requirements in accordance with Company’s and manufacturer’s specifications.
Works outside throughout the year.
Works in various weather and conditions which could be extreme hot or cold conditions.
May drive for long periods of time.
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.
TCB134 2023-18495 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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