IT Manager - Network

Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Responsible for implementing corporate IT initiatives that support the strategy and goals of the corporation. Implements IT standards, policies and/or master plan for the IT function. Manages the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery. Implements new technological directions and manages the organization in the deployment.  Focuses on directing network monitoring, triage, and troubleshooting, and all associated communications around network impairment events.

*This position is eligible to work in a hybrid work model (combination of in-office and remote days)*

BE PART OF THE CONNECTION

As a Manager on this team, you’ll be responsible for partnering with senior leadership to build and implement corporate IT initiatives that support the strategy and goals of Charter.  You will provide support and leadership for a team of network engineers focused on network impairment events.  You will facilitate 24x7 monitoring, triage, and troubleshooting for a team of network engineers.

WHAT OUR MANAGERS ENJOY MOST

• Building a high-performance team and culture.
• Delivering feedback for accountability and appreciation on a daily basis.
• Influencing the corporate strategy by building and implementing IT plans.
• Meaningfully improving crucial software systems for teammates.
• Helping the team perform their best.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • 3 years of IT work experience
  • 1 year of Project management experience
• Education: BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
• Skills:
  • Basic computer skills, with proficiency with Word and Excel
  • Knowledge of computer and/or network systems, applications, procedures and techniques
  • Experience leading others and providing constructive feedback
  • Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
  • Skill in organizing resources and establishing priorities
  • Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
  • A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
  • Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
  • Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
• Abilities:
  • Ability to read, write, speak and understand English.
  • Ability to learn and support new systems and applications
  • Ability to work with others to resolve problems, handle requests or situations
  • Ability to display a sense of urgency to resolve issues quickly and efficiently
  • Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
• Travel Ability: TBD
• Schedule:
  • Full time
  • Office environment
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days)

Preferred Qualifications

• 2 years of Management or leadership experience
• Strong desire for performance excellence in self and subordinates
• Passion for providing consistent, timely feedback to team members with the goal of demonstrating excellence in all things, large or small
  

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:See all the ways we invest in you—at work and in life
  

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.