What are the responsibilities and job description for the Product Manager position at Spectrum?
JOB SUMMARY
Responsible for leading product lifecycle and development initiatives for Charter services and applications with a focus on Small/Medium Business customers. This role will focus on defining cross-functional requirements and developing Charter's product set to meet evolving customer needs and business opportunities. In collaboration with Marketing, Operations, IT, and Engineering, the Product Manager will execute approved plans to deliver an industry leading customer experience. Product Managers will be responsible for ideating new software features that can be implemented on a cloud-based router stack. Will analyze product feasibility and design, produce Product Requirements documentation and lead product refinement with internal stakeholders' groups to meet customer needs and business opportunities.
The WiFi Platforms and Experience team is responsible for ideating, analyzing, and leading development of new software-based features for Charter's WiFi customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Deeply understands industry best practices in product development process specific to the cable or telecommunications space and translate appropriate steps for unique organization and market position.
Informs and assists with gathering information to translate high-level process goals into specific sub-processes with appropriate documentation, develop communication plan for stakeholders and process participants.
Supports the development and communication of product strategies dependent on new services/features to drive financial results.
Works with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
Leads product launches and enhancements of products across Charter's service and application portfolio, including working cross-functionally with Engineering, Marketing and Operations divisions within Charter.
Ensures communication with all stakeholders is being managed effectively.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to work with large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficient with Word, Excel, PowerPoint
Effective organizational and office management skills
Effective cognitive and communication skills
Effective analytical skills
Effective business sense and sense of urgency to achieve business results
Required Education
BA/BS technical degree related to the telecommunications field or operational/process optimization
Required Related Work Experience and Number of Years
Product development/management - 3-5
Cable/telecommunications/software/online services - 3-5
PREFERRED QUALIFICATIONS
Preferred Education
MBA degree
Preferred Related Work Experience and Number of Years
Advertising or video services
WORKING CONDITIONS
Office environment
Limited travel
#LI-RC1 MPD370 329149 329149BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of$75,200.00 to $120,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Responsible for leading product lifecycle and development initiatives for Charter services and applications with a focus on Small/Medium Business customers. This role will focus on defining cross-functional requirements and developing Charter's product set to meet evolving customer needs and business opportunities. In collaboration with Marketing, Operations, IT, and Engineering, the Product Manager will execute approved plans to deliver an industry leading customer experience. Product Managers will be responsible for ideating new software features that can be implemented on a cloud-based router stack. Will analyze product feasibility and design, produce Product Requirements documentation and lead product refinement with internal stakeholders' groups to meet customer needs and business opportunities.
The WiFi Platforms and Experience team is responsible for ideating, analyzing, and leading development of new software-based features for Charter's WiFi customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Deeply understands industry best practices in product development process specific to the cable or telecommunications space and translate appropriate steps for unique organization and market position.
Informs and assists with gathering information to translate high-level process goals into specific sub-processes with appropriate documentation, develop communication plan for stakeholders and process participants.
Supports the development and communication of product strategies dependent on new services/features to drive financial results.
Works with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
Leads product launches and enhancements of products across Charter's service and application portfolio, including working cross-functionally with Engineering, Marketing and Operations divisions within Charter.
Ensures communication with all stakeholders is being managed effectively.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to work with large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficient with Word, Excel, PowerPoint
Effective organizational and office management skills
Effective cognitive and communication skills
Effective analytical skills
Effective business sense and sense of urgency to achieve business results
Required Education
BA/BS technical degree related to the telecommunications field or operational/process optimization
Required Related Work Experience and Number of Years
Product development/management - 3-5
Cable/telecommunications/software/online services - 3-5
PREFERRED QUALIFICATIONS
Preferred Education
MBA degree
Preferred Related Work Experience and Number of Years
Advertising or video services
WORKING CONDITIONS
Office environment
Limited travel
#LI-RC1 MPD370 329149 329149BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of$75,200.00 to $120,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
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