Production Server Administration

Spero LLC
Coppell, TX Full Time
POSTED ON 4/18/2024
Primary Duties and Responsibilities

  • Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms.
  • Monitor multiple applications and systems using OCC approved software.
  • Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.                                        
  • Report and document any processing anomalies utilizing OCC approved software.    
  • Maintain processing records and logs                                                                    
  • Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.         
  • Perform mainframe IPL’s, and other system commands if and when
  •  required.                      
  • Support transmissions across SFTP/NDM.                            
  • Support the execution and troubleshooting of UC4 jobs.
  • Provide support for Production Installs, D/R and Industry tests.      
  • Maintain all off-site storage records and shipments.                                           
  • Rerun/Restart failed backups and perform restores when required.                                  
  • Work scheduled overtime when needed to ensure 24 x 7 coverage.
  • Must adhere to all Production Operations policies and procedures  
  • Appreciation of the critically and timeliness of Service Level Agreements.
  • Assist Management in updating and maintaining current procedures.
  • Focus on identifying and executing on Continuous Improvement opportunities.

Supervisory Respponsibilities

  • Act as primary contact and perform managerial duties in absence of Operations Manager
  • Assist Operations Manager with vacation scheduling, attendance checking, etc.
  • Provide input for employee performance evaluations (PEPs)
  • Focus on growing your teammates.

Qualifications

  • Good oral and written communication skills.
  • Ability to work in a fast-paced, challenging environment with minimal supervision as well as high-level decision-making skills
  • Detail oriented and able to multitask.
  • Ability to interact with team or project members effectively
  • Ability to lead, motivate and cross train staff
  • Demonstrate strong analytical, problem solving and customer service skills

Technical Skills

  • Network troubleshooting.
  • UNIX knowledge.
  • UC4 Scheduler.
  • Mobius via Document Direct.
  • zOS/390 JCL, IBM utilities
  • Transmission protocols: SFTP/NDM.
  • Operating systems: Unix, Windows, zOS/390
  • Strong Desktop skills
  • Microsoft Office Suite

Education and/or Experience

  • 7 years of OS390 JCL and IBM utilities
  • 7 years working in a multi-platform environment
  • 7 years working knowledge of an open systems scheduling product (UC4).
  • 7 years working knowledge of Mobius/Brio.
  • DevOps experience desired but not required.
  • College degree in Computer Information Systems desired, but equivalent work experience will be considered

Flexible work from home options available.

Salary.com Estimation for Production Server Administration in Coppell, TX
$100,000 to $130,943
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