Specialty Leasing Coordinator

Summary 

The Specialty Leasing Coordinator’s primary function is to maintain all aspects related to cash flow for the Specialty Program. In addition, the Specialty Leasing Coordinator provides administrative support to the Specialty Leasing Manager and mall management team as needed. 

Essential Duties and Responsibilities 

• Able to interpret, analyze, & maintain confidential legal License Agreement data including economics to ensure accurate records of tenant charges and payments
• Prepare and analyze all License Agreement transactions (monthly rent, overage rent, miscellaneous charges, sales collection) 
• Develops and continually fosters relationships with tenant contacts for billing, payments, and reporting purposes.
• Coordinates with corporate employees as well as mall staff to ensure accurate monthly reporting
• Able to review and analyze tenant ledgers and perform account reconciliations in Excel 
• Responsible for outreach to Specialty tenants to collect delinquent payments, and present collection status and income cash flow to General Manager, Specialty Manager, and corporate management team.
• Assists as needed in the completion of required mall reports such as monthly reporting, budgets or forecasting, specific departmental reports, including data and information gathering, formatting, or proofing, and sending reports.
• In situations where the Specialty Manager is absent, organizes lead generation for both SPL and permanent (including qualification of leads).
• In situations where the Specialty Manager is absent, email specialty agreements to tenants, and follow up to execute/manage deals.
• Maintains a current and up to date Tenant Contact List in Yardi and acts as their main point of contact, mitigating any minor issues they have.
• Assists with collection & entry of sales for all Specialty tenants and handles any questions with insurance.
• Greets visitors, customers, tenants and vendors, screening, handling, or directing them to the appropriate area or person.
• Communicates issues or problems to the appropriate person for resolution.
• Answers and screens management office telephone calls, routing appropriately.
• Composes routine correspondence. Prepares outgoing mail and correspondence, including e-mail 
• Routes incoming mail to the appropriate people.  
• Orders & maintains supplies and arranges for equipment maintenance. 
• Maintains a current and up to date insurance certificate for each Tenant, Licensee, Vendor and Contractor.
• Complete small projects within the mall such as storefront audits, space inventories, vacant store window displays, weekend marketplace set-up/tear down, and visual standard compliance.
• Work with the facilities team, coordinating any work that needs to be completed in a space or with a tenant within the mall.
• Other duties as assigned.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Associate degree or two years related experience and/or training; or equivalent combination of education and experience  
• Entry level administrative/office experience ability to work in a fast-paced environment a plus

Knowledge/Skills

• Strong interpersonal skills, strong written and oral communications skills, and the ability to handle multiple tasks.  
• Strong independent problem solving skills
• Proficient in computer usage, and the ability to easily develop proficiency in all software utilized or introduced for use by individuals in this position.  Intermediate to expert knowledge of Word, Excel and data entry skills.
• Social Media skills in Facebook, Twitter, maintenance of websites and other social platforms a plus.
• Experience with Yardi Voyager a plus. 

• Demonstrated ability to multi-task, prioritize and meet deadlines.
• Strong organizational skills.
• Ability to read and write English fluently, proficiency in other languages a plus.
• Ability to work within a team and with a variety of personality types.
• Ability to interact effectively with all levels of management.
• Demonstrated self-starter, exhibiting initiative, confidence, professionalism, and maturity.
• Good judgment and continual attention to detail.
• Dependable and flexible.
• Ability to occasionally work nights, weekends or holidays if requested

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manual dexterity sufficient for constant use of a keyboard, mouse, and telephone/radio
• Ability to operate office equipment, including a copier, fax machine, postage machine, etc.

• Speech and hearing sufficient for regular communications on the phone, radio or face-to-face

• Vision sufficient for reading work related documents on a monitor or in paper format
• Sufficient sense of smell to detect dangerous odors
• Ability to walk, bend, stoop, climb, and reach during normal office functions

• Ability to sit and stand for long periods of time

This job description is not all inclusive.  Other duties and responsibilities may be required.  In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer.