Physician and Community Liaison

Description

Who we are: 

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. The Spire network spans the Northeast and is continuing to grow.

What you’ll do:

The Physician & Community Relations Liaison is the conduit between Orthopedic and Neurosurgery Specialists (ONS) and our referring physician offices, hospital partners & the local communities that we serve. They’re responsible for business development and relationship management activities within a defined territory.

• Develops and maintains strong relationships with targeted community stakeholders, business leaders, corporate & community organizations, and referring providers.
  • Enhance lines of communication between referring providers and ONS orthopedic offices.
  • Works in tandem with Marketing and Operational Leadership to drive targeted volume growth, improve the physician alignment, and cultivate referral relationships.
  • Regularly visits referring providers throughout Fairfield & Westchester County to increase alignment.
  • Develop provider-to-provider outreach meetings to facilitate relationship development and promote physician expertise with local/regional referring providers.
  • Gain in-depth understanding of local and regional markets served and advise on organizational drivers and market dynamics.
  • Generate opportunities for collaboration, increasing market share, referral network enhancement, and improved provider awareness.
• Executes educational community events to build brand awareness and establish relationships with our community and corporate partners.
  • Ability to establish rapport with event attendees and discuss ONS capabilities.
  • Plans and executes community/corporate events across Fairfield and Westchester County.
  • Research, evaluate, and recommend new events in the community.
  • Manages operational aspects of events logistics and communicates to internal teams (marketing, participating staff and supervisors).
  • Partners with internal stakeholders including physicians and physical therapy to execute the business' strategy for their respective events.
  • Works cross-functionally with ONS PT related to advanced motion analysis and demonstrations at events.
  • Manages, researches, negotiates, and coordinates all event logistics including provider and employee participation.
  • Processes invoices and manages the events budget.
  • Availability during events, occasional morning, evening, and weekend work with travel to event sites.
  • Manage marketing/social media promotion of events with Marketing department.
• Serve as internal resource to ONS staff, providers, administration, and marketing.
  • Organize and share market intelligence about referring providers and the communities we serve.
  • Facilitate and encourage discussions with the goal of continuous improvement.
  • Gain in depth knowledge of ONS/Spire Practice specialty, sub-specialty, and tertiary capabilities.
  • Participate in training and learning opportunities as required.
• Maintains database reporting, event preparation, and administrative duties.
  • Consistent utilization of CRM for reporting
  • Track new business opportunities, strategies and objectives for stakeholder communications and reporting.
  • Track performance to Quarterly plans, including priority targets and benefitting provider.

Integrate referring provider data and field intelligence into sales plan to build business.

Qualifications

Who you are:

• 2-4 years of healthcare sales or related experience
• High school diploma or equivalent required, bachelor's degree preferred
• Strong written and verbal communication skills
• Creative and critical thinking skills to support problem solving and the ability to navigate complicated situations that may arise.
• Detail oriented with ability to organize and plan work with minimal supervision.
• Willingness to accommodate client schedules when outside of standard business hours.
• Possession of a CT state driver’s license
• Local travel in Fairfield and Westchester County
• Exercises independent judgment and proposes solutions when challenges arise.
• Excellent time management skills and ability to work independently.
• Superior oral, written and non-verbal communication skills; ability to forge and maintain strong professional relationships.
• Preferred qualifications:

• PRM experience
• Health care or clinical practice experience a plus.

What we offer: 

• Excellent growth and advancement opportunities 
• Dynamic environment 
• Access to a diverse network of practitioners 
• Broad infrastructure of tools and programs to enhance the employee experience    
• Competitive Compensation 
• Generous PTO  
• Benefits package: health, dental, vision, 401(k), etc. 

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”). 

IND5

Salary : $59,800 - $83,700