Banquet Captain

About us

Spirits Bar & Grill is a small business in Port Hadlock, WA. We are professional, agile, agile and our goal is to Find yourself working in the hospitality industry with a special mission: Bayside Housing & Services ​ Located near the water's edge of Townsend Bay in Port Hadlock, WA, the remodeled 1911 Classen Chemical Company's Alcohol Plant reopened in 2016 as a hotel, restaurant, and event venue. The Old Alcohol Plant exists to serve the mission of Bayside Housing and Services, a non-profit transitional housing program providing housing, meals, and services to those in need. Revitalized after decades of transitional history, the Old Alcohol Plant features a historic setting with modern amenities in the heart of the Olympic Peninsula. The elegant hotel suites boast king size beds, jetted tubs, marble fireplaces and spectacular bay views. The restaurant, Spirits Bar & Grill, serves garden-to-table fare with Executive Chef Troy Murrell and his dedicated team..

Our work environment includes:

• Modern office setting
• Food provided
• Relaxed atmosphere
• Flexible working hours
• Lively atmosphere

*Job Summary*

We are seeking a skilled Banquet Captain to oversee our banquet events and ensure exceptional guest experiences. The ideal candidate will have a strong background in hospitality, team management, and food service, with a keen eye for detail and excellent communication skills.

*Responsibilities*

- Supervise banquet staff

- Coordinate event setup, service, and breakdown

- Oversee food and beverage operations to ensure quality and timeliness

- Handle guest inquiries, requests, and complaints promptly and professionally

- Assist with bartending duties as needed

- Ensure compliance with health and safety regulations

*Skills*

- Team management experience in a hospitality setting

- Knowledge of food service operations and food production

- Know how to read a BEO

- Bartending skills are a plus

- Excellent communication and customer service abilities

- Previous experience as an Banquet Captain or Banquet Coordinator in the hospitality industry is desirable

Job Types: Part-time, Seasonal

Pay: From $18.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 12 hour shift
• Evening shift
• Night shift

Application Question(s):

• At a banquet event where seafood will be served, some guests report that they have seafood allergies.

What would be the most likely approach to support guests' safety?
A. Using separate utensils and preparation areas for the seafood
B. Finding out precisely which type of fish the guests are allergic to
C. Ensuring that guests bring emergency medications in case of contamination
D. Reassuring guests of the quality and safety of the seafood
E. Assigning a dedicated server to each guest with seafood allergies

• A guest leaves a very positive, detailed online review about their experience at your hotel.

What would you do?
A. Reply publicly thanking the customer and mention an upcoming promotion
B. Reply and publicly offer a discount for a future stay
C. Create a broadly applicable thank you message that you can send to all positive reviewers
D. No response is required; focus on responding to any negative feedback

• A client is upset about a service delay. He's speaking loudly and attracting attention.

What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Commute:

• Port Hadlock, WA 98339 (Required)

Ability to Relocate:

• Port Hadlock, WA 98339: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18