Sr. Manager, Solutions Architects - 29451

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.

While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work.

If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role Summary

As a Manager of Sales Engineering for Splunk’s Security Business Unit, you will hire, motivate, and retain a team of world-class pre-sales engineers, who will in turn provide technical and thought leadership of Splunk’s Security focused solutions to the sales organization and to Splunk’s prospects and customers.

Both you and your team will work directly with customers while acting as the subject matter expert across Splunk’s Security solutions.

You will be responsible for ensuring that all team members are consistently delivering product demonstrations that directly address customer pain and emphasize Splunk’s unique value proposition.

During the sales cycle, you and your team will guide prospects through trials and proof of concepts, demonstrating Splunk’s ability to meet and exceed customer requirements and building a positive relationship that will go beyond the initial transaction and make value contributions to our customers for years to come.

Finally, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers’ success.

What you'll get to do

• Proactively build and lead a team of hard-working Sales Engineers, helping to ensure sales and customer success
• Responsible for recruiting and hiring Sales Engineers in your assigned region.
• Mentor new hires during on-boarding and subsequent phases to ensure effective ramping of skills and capabilities.
• Engage directly with Pre-Sales and Sales Leadership to strategize on their opportunities and engage on pre-sales activities for Splunk’s solutions
• Provide Sales Engineers with continual development feedback and annually collaborate with each individual on a career development plan
• Actively drive and handle the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for our service
• Answer technical questions from customers regarding Splunk’s Security products, features, and solutions, as well as articulate technology and product positioning to both business and technical users
• Identify all technical issues of your assigned accounts to assure complete customer happiness through all stages of the customer jour
• Establish and maintain strong relationships throughout the sales-cycle with our customer's technical and executive staff
• Demonstrate Splunk’s value to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows.

Ensure that all team members can do the same

• Ability to successfully coordinate multiple opportunities & POCs concurrently (across region)
• Accountable for individual and team expense budget management

Must-have Qualifications

• 10 years of demonstrated experience in a sales engineer or similar pre-sales role (at a cloud platform / monitoring software company is preferred)
• 3 years’ experience in a people management role and skilled in developing and nurturing interpersonal relationships
• Experience with commercially available and open source monitoring tools is preferred
• Excellent communication, collaboration, and presentation skills
• Passionate about technical sales and working with customers
• Ambitious and self-motivated with a high emotional intelligence (EQ)
• Highly coachable with a strong desire to improve and grow as a professional
• Startup experience and some vertical experience
• Modern application architecture (micro-services) understanding
• Travel up to 30% of the time (when safe to do so)

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.