Job Posting for Organizational Change Management Consultant at Springfield Clinic

Job Description

The Organizational Change Management Consultant is responsible for evaluating processes and identifying the impact of Clinic initiatives and ensuring that appropriate communication and training is executed.

Job Relationships

Reports to the Director of IT Strategic Partnerships and Organizational Change Management.
Works with all areas in the organization, but closely with IT, Brand & Experience, and HR.

Principal Responsibilities

Collaborate with leadership and teams across the organization to develop and implement change management strategies to support the preparation, adoption, and support of changes through analysis, training, and communications.
Evaluate organizational processes, workflows, and systems to identify areas of impact and opportunities for improvement and efficiency gains.
Collaborate with teams to develop and propose solutions, including process redesign, automation, or technology advancements.
Assess the impact of changes by conducting an impact analysis, assessing change readiness, and identifying key stakeholders to develop plans to mitigate implications and risks to support the change.
Develop, execute, and support communication plans to promote the adoption of change, including the creation, distribution, and management of communications.
Develop, execute, and support training plans and strategies to promote the adoption of change, including the creation, distribution, and management of training and education during and after implementation.
Identify potential risks and resistance associated with the proposed changes and develop mitigation plans to minimize the impact.
Identify and report any issues that arise due to implementing various changes within the organization.
Assist in developing and monitoring KPIs that measure the effectiveness of change management strategies by analyzing results and identifying and taking adaptive actions.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.

Education/Experience

BA/BS in Technology, Business, Healthcare, Organizational Development, or relevant experience.
Minimum 3 years of experience in leading organizational initiatives using change management principles or methodologies.
Minimum 6 years of experience implementing healthcare or technology initiatives using project management or process improvement methodologies.

Licenses/Certificates

Change Management certification (Prosci, CCMP) or relevant experience preferred.
Process improvement certification (Lean, Six Sigma, BPM) or relevant experience preferred.

Knowledge, Skills And Abilities

Excellent communication and interpersonal skills, both written and verbal.
A team player with the ability to establish and maintain strong relationships.
Self-starter, capable of working independently, with excellent organizational and time management skills.
Able to lead, influence, and work collaboratively across the organization.
Detail-oriented with excellent analysis and problem-solving skills.
Flexible and adaptable with the ability to balance changing priorities.

Working Environment

This job operates in a professional office environment. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHI/Privacy Level

HIPAA1

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Salary.com Estimation for Organizational Change Management Consultant in Springfield, IL

$111,928 - $151,299

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Organizational Change Management Consultant

Job Posting for Organizational Change Management Consultant at Springfield Clinic

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