What are the responsibilities and job description for the Transportation Specialist AM Shift position at Springfield University Plaza?
Hotel:
Springfield University Plaza
Job Description
Primary Purpose:
The primary purpose of the Transportation Specialist is to provide guests with an excellent transportation experience, ensuring that guests are greeted and transported to and from requested destinations.
Work Performed:
The Transportation Specialist will be tasked with the following duties, responsibilities, and assignments:
- Drive property-designated vehicles to and from guest destinations including, but not limited to, local airports, restaurants, theaters, sporting events, convention centers, etc.;
- Assist guests with luggage;
- Greet arriving and departing guests in a timely, friendly and efficient manner;
- Respond to guest inquiries and requests;
- Resolve guest concerns (escalate as appropriate) ;
- Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
- Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Prior customer service experience
Preferred Prior Experience:
Hospitality industry experience
Preferred Education:
High School Diploma or equivalent
Required Licenses/ Certification:
Valid Class E Missouri state driver’s license and adhere to all company guidelines regarding moving violations.
Physical:
Able to lift a minimum of 50lbs occasionally
Able to lift 10lbs regularly
Able to stand and/or walk for duration of schedule shift
Other:
Flexible to working days, early mornings, evenings, nights, weekends and holidays
In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos
Job Type: Full-time
