Maintenance

Title: Maintenance Technician

Direct Report: General Manager/Assistant GM

Responsible for: Hotel & Grounds Maintenance

Liaises with: Management, Housekeeping, Vendors, Contractors

Primary Objective of Position

To provide guests with a secure, comfortable environment by maintaining the hotel’s assets through general maintenance and repairs, ongoing preventative maintenance programs and ensuring that all mechanical systems are operating in accordance with the standards of the Hotel. To embrace the values of the Company Culture and Guiding Principles.

Major Areas of Accountability

1) Maintains buildings, grounds and equipment by conducting inspections on a regular basis to determine need and extent of service, equipment required, and maintenance personnel needed.

• Inspect property to identify potential and current needs.
• Review maintenance problems, complaints, inquiries and work orders to prioritize and schedule work.
• Perform preventive maintenance on a scheduled basis (daily, weekly, monthly, yearly).
• Troubleshoot, diagnose and repair malfunctions in electrical/mechanical systems and other hotel equipment.
• Perform various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, heating, ventilation, painting, wall covering.
• Maintain all aspects of the hotel pool and spa.
• Landscaping.
• Snow and ice removal.
• Keep accurate and current records, logs, blueprints, parts list, manuals, and reference books.

2) Ensures that the hotel is operating in a safe, efficient and orderly fashion by directing all phases of maintenance, repair and renovation.

• Determines if work will be done internally or through outside contractors and ensures

Master Service Agreement is in place.

• Schedule projects with regard to hotel occupancy and time of day.
• Provide regular updates for services to both guests and departments.
• Works in conjunction with housekeeping (ex. generating work orders, preventative maintenance).

Maintenance Technician 2016

Ensuring
Financial
Success

Community & Associate
Global Focus Engagement

Driving Guest Presentation of
Loyalty Our Hotels

• Coordinate with local health, safety, fire, and building inspectors to ensure compliance with applicable codes and regulations.
• Performs any technical emergency engineering repairs as required; informs immediate supervisor if other actions need to be taken.

3) Safeguards guests, associates and hotel assets.

• In the event of an emergency, implements emergency procedures in conjunction with General Manager.
• Follows safe work practices.
• While performing the duties of this job the associate may be exposed to working near mechanical parts, work in high precarious places, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock and vibrations.
• After hours on call availability if issues arise.

4) Maintains supply inventory necessary for optimal operating efficiency by initiating purchasing orders for maintenance supplies, machinery, equipment, parts and services as required.

• Achieves the best prices and suitability of product by appropriately selecting from available contractors and vendors.
• Directs and aids in the replacement of those systems that become inadequate or obsolete.
• Recommends, establishes, and maintains inventory level thresholds based on budget and availability of supplies.
• Reviews and codes invoices.

4) Ensures the property consistently maintains a clean, hospitable and professional environment.

• Adheres to Hotel’s Standards of Operations.
• Ensuring compliance with licensing laws, health and safety and other statutory regulations.
• Maintains clean, safe and secure environment for guests and associates.
• Maintain a clean, pleasant, and professional image to the guest.
• Follows hotel’s grooming and dress standards and wear the proper uniform at all times.
• Attends work on time as scheduled.

5) General Job Performance Requirements.

• Associate is expected to work in other areas of the hotel when needed to assist operations and perform job duties not necessarily contained in this job.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

Maintenance Technician 2016

Ensuring
Financial
Success

Community & Associate
Global Focus Engagement

Driving Guest Presentation of
Loyalty Our Hotels

• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate.
• Requests assistance as needed.
• Ability to work and interact with associates on every level.
• Ability to direct and oversee multiple tasks simultaneously.
• Excellent communication, organizational and customer service skills required
• Wears the required uniform and personal protective equipment.
• At all times projects a favorable image of the Hotel to the public.

6) General Physical Requirements. The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation.

• Move, transport, put, install, remove, replace, position, place, and transfer.
• Move about or to, position self.
• Operate, adjust attach, position, set up, handle, tend to activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service.
• Stand for extended periods of time.
• Communicate, converse, discern, convey, discuss.
• Determine, identify, recognize, perceive, estimate, judgment, compare, observe, assess.
• Ability to bend, lift, kneel, and be in motion for the full day.
• Must be able to move continuously during work hours and able to lift and/or carry 100 pounds.

Education and/or Experience

One to three month’s related experience and/or training; High school diploma; or equivalent combination of education and experience.

Competencies

• Be at work consistently and on time; Arrive at meetings on time.
• Able to read and interpret written information.
• Able to work alone or with others.
• Able to deal with frequent change, delays, or unexpected events.
• Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.

Maintenance Technician 2016

Ensuring
Financial
Success

Community & Associate
Global Focus Engagement

Driving Guest Presentation of
Loyalty Our Hotels

• Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
• Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
• Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
• Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
• Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
• Contribute to building a positive team spirit; ask for and offer help when needed.
• Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
• Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure.

The above is not to be considered a day-to-day description of all duties to be performed. Any task assigned, requested, or deemed necessary by your supervisors should be considered to be a part of your responsibilities.

The above is not to be considered a day-to-day description of all duties to be performed. Any task assigned by your supervisors should be considered to be a part of your responsibilities.

I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I understand and can perform the essential functions of this job as listed above and also I have received a copy of the job description.

_________________________________________ _______________________________

Associate Signature Date

Maintenance Technician 2016

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $15 - $16