What are the responsibilities and job description for the Senior Technical Lead position at Sprinkles Cupcakes?
Who are we?
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty, and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?
Learn more about our unique culture and history.
Job Opportunity:
Berkshire Hathaway Specialty Insurance has an exciting, newly created opportunity for an inquisitive and detail-oriented Senior Technical Lead to join our Global Operations team. This role offers broad exposure within a dynamic and rapidly growing global insurer. We are seeking a problem solver with demonstrated critical thinking skills to engage across functions and play a key role in the design and development of systems and applications supporting our growing insurance platform. The ideal candidate will be able to balance in-depth analytics with strategic organizational goals and objectives and will continually challenge us to do better.
Duties & Responsibilities:
- Serve as Operations business owner and subject matter expert to understand, request, and prioritize system enhancements within a global framework
- Consult with global Operations teammates to gather requirements for enhancing our systems and operational tools
- Ensure functional specifications and requirement documents thoroughly and accurately reflect desired system changes
- Participate in the design of system solutions to be adopted as consistently as possible across global platforms while adhering to local standards and regulations
- Collaborate with our data warehousing team to prepare for system changes
- Serve as a subject matter expert who understands and can effectively communicate how our policy system data impacts downstream stakeholders and applications
- Collaborate with stakeholders in Operations, Finance & Accounting, Compliance, and other functional teams to ensure all teams are prepared for scheduled production releases as well as special multi-team IT initiatives, as needed
- Develop a knowledgebase of valid business cases and translate them into technical requirements
- Clearly communicate analytical findings and appropriate next steps to audiences at all levels within the organization
Qualifications, Skills, and Experience:
- Experience prioritizing technical enhancements and cross-system projects
- Strong analytical and problem-solving skills
- Excellent oral and written communication skills
- Self-starter able to lead others toward timely resolutions
- Preferred BS/BA degree in math, economics, business information systems, or similar
- Willingness to collaborate with international team members outside normal business hours
- Knowledge of Commercial Insurance, P&C Specialty, and Admitted products is a plus
BHSI Offers:
• A competitive package and exciting growth opportunities for career-oriented teammates
• A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Members may perform other related duties as negotiated to meet the ongoing needs of the organization