What are the responsibilities and job description for the SVP, Central Regional Customer and Broker Engagement Leader position at Sprinkles Cupcakes?
Who are we?
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?
Learn more about our unique culture and history.
Job Opportunity:
Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Senior Vice President, Central Region Customer and Broker Engagement Leader. The Regional Customer & Broker Engagement Leader is responsible for guiding and linking the regional growth strategy for Berkshire Hathaway Specialty across product lines, and for delivering additional business opportunities through active engagement with brokers and customers. This is an important leadership role with responsibility to the product leaders and teams, leading the effort to enhance BHSI profile, driving market strategies to deepen and expand our broker and customer relationships and maximizing opportunities across our businesses. This person works in close collaboration with the product leaders and teams in New York, Boston, Atlanta and future locations. Specific responsibilities include:
Duties & Responsibilities:
- Lead regional visibility and engagement strategy for key cities in region, linking the product teams
- Coordinate and prioritize target account and customer expansion strategies with team
- Generate introductions and qualified new business opportunities in targeted businesses
- Lead customer relationships for key accounts in the Central Region.
- Lead execution of regional broker communication strategy, with a solid understanding of BHSI products, capabilities, risk appetite and competitive differentiation
- Gather and provide intelligence on broker portfolios, key accounts and influencers including client executives, industry specialists, and producers
- Review and monitor regional broker performance, supporting underwriting team with relevant broker data (KPI’s, broker portfolio information)
Qualifications, Skills and Experience:
- 20 -25 years’ experience with commercial insurance business development and relationship management with accomplished production track record
- 10 years of commercial insurance underwriting or brokerage experience, familiar with E&S distribution channels
- Strong relationships and visibility within the brokerage and risk management community
- Highly collaborative, diplomatic and influential with internal teams, customers and brokers
- Excellent communicator
- Equally effective in designing strategic plans and leading tactical execution, as a team player and individual contributor
- Broad analytical skills, particularly in collecting, developing and monitoring performance
- Travel requirement for customer and broker calls in region – 65%
BHSI Offers:
• A competitive package and exciting growth opportunities for career-oriented teammates
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization