What are the responsibilities and job description for the Technical Consultant position at Sprinklr?
What You'll Do
We are currently seeking a person looking to grow development and consulting experience. Software engineers with knowledge of a wide variety of technologies are preferred.
In this role you will be supporting customer integration activities as well as rolling up your sleeves when it’s needed, with the objective of growing into a lead technical consultant and customer facing role.
What Are Your Responsibilities
- Support Integrations Projects by leveraging Standardized Connectors to Enterprise Software Solutions, in complex customer environments
- Support other Consultants with Customer configuration and execution of requirements
- Write proof-of-concept applications using available SDKs and APIs
- Analyze API source code and assist product and documentation teams identifying gaps in the documentation.
- Maintain knowledge of the Sprinklr application and architecture.
- Work closely with the Product Support, Customer Success, Client Services and Development teams to resolve application issues and plan for changes, upgrades, enhancements and new customer provisioning.
- Document operational procedures
- Follow industry trends and developments to provide new ideas and recommendations on processes and products.
Who You Are & What Makes You Qualified
- BE/BTech degree in Computer Science, related field or commensurate experience
- 4 plus years of experience as developer, engineer or technical consultant
- Proficiency with data exchanges and API's
- Experience working with Databases Relational and NoSQL
- Proficiency with at least one object-oriented programming language such as: Java, Javascript, Node.js, Python
- Enjoy coding / scripting to automate infrastructure and application management tasks. Comfortable with processing large ASCII text files, building and consuming APIs
- Fluent in English
- Strong team player and lot of interest in taking on new challenges
- Desire to work in a fast-moving and dynamic environment
- Understanding of containers and cloud infrastructure is a plus
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