Courier

The Courier ensures customers’ satisfaction by making pick-ups and deliveries within a campus environment in a proficient and timely manner. Maintains a professional image of the company by providing prompt, courteous and efficient service.

Key Responsibilities:

• Travels a predefined courier route via automobile to deliver mail and parcels throughout the campus.
• Keeps log and time stamp of items received and delivered.
• Supports chain of custody requirements defined within the operating procedures.
• Performs pick-up and delivery of jobs by accurately following a map and/or written instructions.
• Follows Operational Service Excellence performance requirements.
• Responds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner.
• Completes all paperwork in a timely, accurate and legible manner.
• Responsible for maintaining compliance with state and company standards by operating a vehicle in a safe and lawful manner and following company guidelines in the event of an accident and/or injury.
• Presents professional appearance to clients by dressing in professional attire according to company standards.
• Responsible for vehicle safety by maintaining routine maintenance on all delivery vehicles (oil change, tire rotation, etc.) according to company specifications.
• Services vehicle driven, such as checking fluid levels and replenishing fuel.
• Delivers mail and parcels throughout the campus.
• Performs pick-up and delivery.
• Responds to client requests accurately and in a timely manner.
• Services the vehicle driven.

Competencies:

• Strong verbal and written communication skills
• Excellent customer service skills
• Excellent driving record
• Good organizational skills

Qualifications:

• Requires high school diploma
• Must be flexible to work hours between 7:00 am and 6:00 pm (full time – 8 hour shifts)

Physical Demands:

• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
• Ability to lift or move 40 lbs. or greater frequently

Travel: Local travel required

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About SPS:

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift
• Day shift

Application Question(s):

• What is your active email address?

Experience:

• Courier: 1 year (Preferred)

Work Location: One location

Salary : $19 - $20