What are the responsibilities and job description for the Front Desk Agent position at SR Hotel Management?
Description
Responsible for enhancing and improving the SRHM /Hampton Inn and Suites experience by providing outstanding service to ourguests. Demonstrates and promotes SRHM'S core values of the Golden Rule which includes treating others in the same manner we would like to be treated. Available to work flexible hours as this is a floatig poition .
Requirements
Greet all guest, vendors, and visitors professionally, and with a smile
Process guests check-in and check-outs in accordnce with hotel policies and procedures
Make and confirm guest reservations
Answer phone professionlly and cordially
Assist guest with special requests including room placement when possible
Flexible to cover varying shifts for a floating position