Programmer Analyst I

Duties and Responsibilities:

• Responsible for offering Credit Union products and services to current and potential members. Credit Union services are to be promoted using the “member benefit-based approach.”
• Fully complies with all SRP Credit Union policies, procedures, guidelines, and service standards, including but not limited to the Bank Secrecy Act, the Patriot Act, and OFAC Policies.
• Assist in identifying project requirements by establishing personal rapport with end users and with other persons in a position to understand request requirements.
• Collaborate with developers, programmers, vendors, and credit union departments to conceptualize and develop new software programs and applications.
• Assist in arranging project requirements in programming and automation sequences by researching, analyzing, defining, and developing software applications to support business requirements.
• Assist in scoping, defining, developing, and documenting software business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
• Confirms program operation by testing program code and process automation.
• Administers critical analysis of test results and delivers solutions as needed.
• Identify processes that are inefficient and create/change processes that will lead to measurable gains in data quality and reporting processing time.
• Supports Middleware Developer on daily duties.

Other Skills:

• Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.
• Flexible and adaptable regarding learning and understanding new technologies.
• Ability to interview end-users for insight on functionality, interface, problems, and/or usability issues.
• Proven ability to maintain focus and work effectively with multiple demands.
• Ability to work both independently and in a team-oriented, collaborative environment.
• Strong written, oral, and interpersonal communication skills
• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
• Must be able to recognize basic procedural issues as they arise, then escalate appropriately.
• Ability to demonstrate learning agility and critical thinking skills.
• Proficient analytical and time management skills.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Regularly required to stand; use hands to finger, touch, or feel and reach with hands and arms.  Frequently required to walk, stand, stoop, kneel, crouch, or crawl.  Occasionally required to sit, climb, and balance.  Frequently required to lift and/or move up to ten pounds and occasionally lift/or move up to twenty-five pounds. Regularly required to listen and interpret information received through spoken words and sentences in person and by the phone and accessed via the computer.  Regularly required to communicate information and ideas so others will understand both in person, on the phone, and via the computer. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.