Project Manager

SSA Group is looking for a talented Project Manager to join the team!

This position is remote with ideal candidate located in a currently operating SSA location. Candidate will support accounts nationwide.

The SSA Group is a visitor services company that provides admissions, retail, food & beverage, and catering to over 60 zoos, museums, aquariums, and iconic attractions in 26 states nationwide. Check out SSA at the below websites:

• 
  thessagroup.com
• https://www.facebook.com/ssagrp/
• https://www.linkedin.com/company/thessagroup
• https://www.instagram.com/thessagroup/

Position Title: Project Manager

Reports to: Admissions Strategy & Operations Manager

Job Description:

The Admissions Project Managers primary responsibility is to organize and lead all medium to large projects the Admissions team is involved in. This includes developing detailed project plans, identifying resources and ensuring their commitment to the project is locked in and scheduled, creating and tracking task lists and managing the overall projects budget and mitigating risks through proactive escalation. The Admissions Project Manager will drive project execution success through tight management of planning, resources and tasks.

This role has the opportunity to positively impact some of the coolest cultural attractions on the planet, and help support our partners mission of sustainability, conservation and animal welfare education.

Responsibilities may consist of (but not limited to):

Key Responsibility Pillars

People

• Identify all parties involved in the project including who is responsible, accountable, consulted and informed.
• Secure commitment from individual contributors or team leaders for their participation in the project ensuring that they have a clear understanding of the time commitment and their level of contribution to the project.
• Ensures communication between all project participants is maintained with each individual knowing the current state of the project, their tasks and deliverable dates, and any updates or modifications to the project or plan due to unplanned changes.
• Holds all project participants accountable for completing their responsibilities; working in partnership with their leader when areas of feedback are needed.

Growth

• Develops process and project plans that are reusable and are optimal to ensure multiple complex projects can be managed at the same time.
• Through structured project plans can empower other non-project management professionals to contribute to the management of project when the Admissions Project Managers time is best suited fully engaged in another concurrent project.

Operational Excellence

• Defines the project objective, scope, roles and responsibilities for each project.
• Obtains buy-in from all stakeholders.
• Defines resource (people, places, things, internal at SSA, partner sites and external service providers) requirements and manages resource availability and allocation for all aspects of the project.
• Outline monetary budget for all projects based on project requirements, track costs and ensure project is delivered on budget.
• Prepares a detailed project plan to schedule key project milestones, workstreams & activities.
• Manages delivery of the project according to this plan.
• Manages and adjusts for any changes in project scope, schedule and / or budget.
• Identifies and mitigates potential risks.

Social Responsibility & Culture

• Supports unit in being an example for Company & Partner guidelines with regard to Sustainability/Conservation efforts.
• Supports SSA in driving community effort through engagement activities and focus on opportunities of giving back.
• Ensures a collaborative environment that while highly planned and organized is prepared for unexpected changes and is agile in reacting to changes.
• Promote an inclusive & supportive approach in all projects.

Requirements:

• Bachelors Degree or combination of education and experience.
• 3-5 years experience managing complex technology and operational process change projects including new software implementation and site operation conversion from one party to another.
• A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint) and project management applications like Microsoft Project.
• Strong verbal and written communication skills.
• Ability to travel up to 30-40% of the calendar year, which may include weekends and holidays.
• Ability to lift 30 lbs. or more as needed; if accommodation is needed, employee may work with People Department and leader through this.
• Knowledge of ticketing point of sale systems (e.g., Altru, Centaman, Convergence, Galaxy), preferred.
• Project Management Professional (PMP) certification from the Project Management Institute, preferred.
• Worker must comply with location specific vaccination and testing requirements.

Core Competencies:

• Excellent interpersonal and communication skills, including exhibiting professionalism and diplomacy when working with customers.
• Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure.
• Efficiency: Able to produce significant output with minimal wasted effort.
• Organization and planning: Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
• Attention to detail: Does not let important details slip through the cracks or derail a project.
• Endurance: Demonstrates tenacity and willingness to go the distance to get something done.
• Proactivity: Acts without being told what to do. Brings new ideas to the company.
• Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
• Creativity/innovation: Generates new and innovative approaches to problems

Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

Compensation and Benefits

• Full-Time
• Salary based on range in consideration of relevant job experience and certification/education; if position is physically in Colorado salary range will be posted above following EPFEW Act
• Vacation or TAFW (time away from work) Plan we want our team to take time as they need, so dont accrue hours but rather give you freedom to schedule within scope of the business and your needs
• Medical, Dental, Vision, Life Insurance; employee premiums applicable
• Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
• Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on birthing event
• (4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing Parent Plan to extend above timeline
• 401k program, eligible for enrollment after (1) year of employment during January or June open enrollment periods, company is not matching at this time
• $75 monthly cell phone stipend

How to Apply:

Complete online application with information requested directly through this link; Resume is required, Cover Letter not required but encouraged; should you wish to submit your application directly through email, you may reach out to info@thessagroup.com with the subject line: Application for Position.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply today!

Who are we? SSA is built by family, for families.

Much has changed since Kevin McNicholas founded this company in 1971, but even as our business grew, evolved and shifted into new markets, who we are has always stayed the same: We are a family business built on personal relationships, always taking the long view in our approach to business. Because were a family business, we think generationally in how we operate, always considering the long-term legacy and mission of our partners. In fact, facing behemoth, impersonal competitors on all fronts, SSA is uniquely positioned as a large company with a small company feel that can offer more of a personal relationship. Built by family, for families, we still are 100% independent. Our clients love that they have a direct line to Sean or Eric or Shannon, and that relationships still mean something to us. This personal feeling of family permeates our entire team and can even be felt on the front line, where our SSA team actually becomes a part of the institutions family, too. From one generation to the next, SSA will always be there for our partners and our people.

SSA operates with Five Pillars in mind: People, Culture, Growth, Operational Excellence, and Social Responsibility.

All California Residents: By clicking the "APPLY NOW" button and submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). The English Notice is linked here, and the Spanish Notice is linked here.

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document linked here for more information. By clicking the "APPLY NOW" button and submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Salary Range is $60,000-80,000 a year depending upon experience.

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