What are the responsibilities and job description for the Spv-Security position at SSM Health?
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WI-St. Agnes HospitalWorker Type:
RegularJob Summary:
Responsible for leadership and oversight within Security Services operations. This includes, but is not limited to, managing crisis situations, personnel, financials, and fostering an environment highly supportive of safety, teamwork, and superior service.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
- Trains, coaches, encourages, teaches, and mentors staff to achieve superior team results.
- Completes scheduling, computer administration duties, monitors team reports, statistics, and employee performance evaluations. Develops statistical reports, summaries, and other reports to monitor department activities and develops a proactive approach to identifying safety and security hazards by communicating with clinical staff and leadership.
- Attends workgroup meetings, staff meetings, and participates on committees, as assigned.
- Champions diversity by demonstrating respect, encouraging learning, and proactively supporting diversity in team building and customer interactions by emphasizing service excellence and leading by example, to ensure superior customer service and hospitality.
- Implements strategy in the absence of the Security Manager and acts as designee.
- Assists in leading incident debriefings with staff after critical incidents and conducts follow-up support actions with affected staff.
- Conducts investigations of various matters and complaints. Completes reports, follows up on investigations or assigns to others in a timely manner, and ensures follow through and proper communication occur.
- Ensures compliance with regular Life Safety, elopement, infant abduction, and fire alarm testing. Works to ensure Parking Services equipment, cash register, and related systems function properly.
- Acts to ensure all shift duties and operations are assigned and completed.
- May operate motor vehicle to patrol.
- Works in a constant state of alertness and safe manner.
- Performs other duties as assigned.
EDUCATION
- High School diploma/GED or 10 years of work experience
EXPERIENCE
- Four years' experience
ADDITIONAL REQUIREMENTS
- Following extension of a conditional offer of employment, applicant must successfully complete a psychological assessment to confirm suitability for the rigors of providing security services as set forth in this job description.
PHYSICAL REQUIREMENTS
- Constant use of hearing to receive oral communication and hear alarms, malfunctioning machinery, etc.
- Constant use of vision for distances near (20 inches or less) and far (20 feet or more).
- Constant lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent use of speech to share information through oral communication.
- Frequent lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Frequent standing, twisting and walking.
- Frequent use of vision to judge distances and spatial relationships and to identify and distinguish colors.
- Occasional bending, stooping, climbing, kneeling, sitting, squatting, reaching, gripping and repetitive foot/leg and hand/arm movements.
- Occasional lifting/carrying and pushing/pulling objects weighing over 50 lbs.
- Occasional keyboard use/data entry.
- Occasional use of smell to detect/recognize odors.
- Occasional driving.
- Rare crawling, running and lifting/moving patients.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
State of Work Location: Illinois
- Driving Record - Motor Vehicle Report (MVR)
- Or
- Driver License – Issued in the United States
- And
- Permanent Employee Registration Card (PERC) - Illinois Department of Financial and Professional Regulation (IDFPR)
- Or
- Active Law Enforcement Officer - Illinois Law Enforcement Training Standards Board (ILETSB)
State of Work Location: Missouri & County of Work Location: All Except St. Charles County
- Driving Record - Motor Vehicle Report (MVR)
- Or
- Driver License – Issued in the United States
State of Work Location: Missouri & County of Work Location: St. Charles County
- Driving Record - Motor Vehicle Report (MVR)
- Or
- Driver License – Issued in the United States
- And
- Armed Security Officer License - St. Charles County
- Or
- Armed Security Officer License - St. Louis Metropolitan Police Department
State of Work Location: Oklahoma and Wisconsin
- Driving Record - Motor Vehicle Report (MVR)
- Or
- Driver License – Issued in the United States
Work Shift:
Variable Shift (United States of America)Job Type:
Department:
9251000038 SECURITYScheduled Weekly Hours:
40SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.