Case Manager - Outpatient Program

We’re more than just quality treatment for substance use disorders. We’re a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs. 

The Case Manager for our Outpatient Program is responsible for clinical and medical case management for our ABH clients. 

Benefits

• 403B
• Dental insurance
• Disability insurance through Massachusetts PFML
• Employee discounts, cell phone, eyewear etc.
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Flexible Spending Account
• Opportunities to earn CEU's
• Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Duties & Responsibilities

• Obtain initial insurance authorizations.
• Obtains extensions for insurance authorizations.
• Check daily attendance and maintain admission log and distribute weekly census report.
• Facilitate groups.
• Document all collateral contacts and services in our EMR system.
• Track and collect fees, when applicable.
• Meet with clients to develop and review treatment plans.
• Link clients to appropriate services, such as primary care, transportation, and psychiatric.
• When discharge is planned, arrange for aftercare appointments.
• Phone or letter outreach for clients who drop out.
• Participate in team meetings and program supervision.
• Markets the program.
• Participate in ongoing development of curriculum for ABH.
• Provide one-on-one counseling.
• Complete discharge summaries/ Disenrollment MIS (EIM/ESM).
• Answer phone inquiries about the program from prospective client and referral sources.
• All other duties as requested.

Duties & Responsibilities

• Bachelor's degree, preferred. 
• CAC/CADAC, preferred.
• Demonstrated effectiveness in working with and engaging an addicted population.
• A minimum of two years experience in substance dependence and/or mental health field.
• Strong organizational skills.
• Ability to function independently with minimal supervision.
• Solid understanding of insurance procedures and payor system.
• Knowledge of community services - especially SSTAR services.