Aquatics Operations Manager

JOB DESCRIPTION:
Assists the Aquatics Director in overseeing the development and operation of aquatics programs. Trains and supports assigned staff. Helps implement high quality, member-focused YMCA aquatics programs.

OUR CULTURE:
Our culture reflects our mission and core values. At the Y, we strive to uphold our cause: strengthening communities with purpose and intentionality. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

MEMBER SERVICE STATEMENT:
Members are the heart of this organization; they are the reason it exists and sustains. Regardless of what we are hired to do, satisfying members’ needs and wants is our first priority.
Essential Functions
1. Leads program activities to meet the needs of the community and fulfill YMCA objectives.
2. Assists with training, developing, scheduling and directing personnel as needed. Develops strategies to motivate staff and achieve goals.
3. Helps run drills and keeps record of Lifeguard Quick Checks for the branch.
3. Manages YSL rosters, mid-session reports, and certificates of completion.
4. Manages emails/voicemails to the Aquatics Department as-needed.
5. Assists with lifeguarding, swim instruction, member inquiries, in-services, and other duties as assigned.
6. Assists in seeking coverage for the pool and program schedules.
7. Models relationship-building skills (including Listen First) in all interactions. Responds to all member and community inquiries and complaints in timely manner.

8. Position will include weekends and evenings.

Qualifications
6 to 12 months of related experience preferred (ex. Aquatics Supervisor, Lifeguard, or Swim Instructor).
Minimum age of 20.
Certifications: Red Cross Lifeguarding, CPR, First Aid, AED, YMCA Swim Instructor (or equivalent).
Completion of (or working towards completion of) Lifeguard Instructor Certification.
Reliable and enthusiastic.
Able to relate effectively to diverse groups of people, of every age, echelon, and socioeconomic status.

Required Certifications:
Lifeguarding, First Aid, CPR, AED

Hours: 40 hours per week full time salary