Workers Compensation Coordinator (Full Time Days)

Typical pay range: $24.32 - $36.48 per hour based on experience ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Workers’ Compensation Coordinator REPORTS TO POSITION: Supervisor, Caregiver Health DEPARTMENT: Caregiver Health DATE LAST REVIEWED: June 2023 OUR VISION: Creating America’s healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Caregiver Health Department provides many services to our multi-hospital organization including immunizations, ergonomic assessment, injury prevention, exposure assessment and management, and Worker’s Compensation benefits management. POSITION OVERVIEW: The Workers' Compensation Coordinator at St. Charles Health System (SCHS) is responsible for coordinating and managing SCHS’ workers' compensation program system-wide and providing crucial support to various internal and external stakeholders related to the program. The Workers' Compensation Coordinator plays a critical role in establishing workers compensation procedures, and facilitating decisions that balance support for the caregiver as well as cost-effectiveness for the health system. This position reports to the Supervisor of Caregiver Health and will work with the Caregiver Health Nurses and the Injury Prevention Coordinator as well as Leave Team in Human Resources. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Responsible for the oversight and day-to-day management of the St. Charles Health System workers' compensation program, serving as liaison between the health system’s injured workers, worker’s compensation insurance carrier (SAIF), providers, and health system department leadership. Attends claims reviews with SAIF and coordinates the internal claims review weekly for internal stakeholders. Ensures health system compliance with Federal/State OSHA record-keeping regulations and standards by independently completing/ maintaining monthly OSHA 300 logs, yearly OSHA 300A logs, and annual Survey of Occupational Injuries and Illnesses for each campus location. Independently designs and conducts work comp training presentations to SCHS supervisors upon request, via in-person, or online training sessions. Identifies trends in the workers’ compensation process and recommends strategies to enhance results and mitigate loss. Manages Employer-at-Injury Program (EAIP) reimbursement and equipment requests for submission. Ensures data is submitted timely and reimbursements are properly tracked. Actively works with the Injury Prevention Coordinator to identify potential EAIP funded opportunities for worksite modification and equipment. Partners with departments and caregivers to develop transitional return to work plans when appropriate, customizing and adjusting hours and tasks, as needed, based on the physician’s restrictions. Audits and requests appropriate changes to bi-weekly payroll to ensure injured workers are compensated according to company policies and legal requirements. Supports the vision, mission, and values of the organization in all respects. Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or equivalent. Preferred: Bachelor’s degree in related field. LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: Certified Workers Compensation Claims Adjuster or SHRM Certified Professional. EXPERIENCE: Required: Minimum one (1) year in workers’ compensation, Caregiver Health, or Human Resources. Preferred: One (1) year in workers’ compensation in Oregon. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Proficiency in Microsoft Office programs, including Excel, Word, Outlook, and PowerPoint. Experience with Occupational Health Manager (OHM) desired. Excellent communication skills with a variety of audiences at all levels. Timely and accurate communication via telephone and email. Detail oriented and able to work in a fast-paced environment. Ability to work well in a team-oriented environment. A willingness to learn new skills. PHYSICAL REQUIREMENTS: Continually (75% or more): Sitting, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Standing, lifting 1-10 pounds, grasping/squeezing Occasionally (25%): Bending, reaching overhead, carrying/pushing, or pulling 1-10 pounds. Rarely (10%): Walking, stooping/kneeling/crouching, climbing stairs. Never (0%): Climbing ladder/stepstool, lifting/carrying/pushing, or pulling 11-50 pounds, operation of a motor vehicle, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: COORDINATOR CLERICAL Scheduled Days of the Week: Shift Start & End Time: St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon. The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine. For additional information, such as Career FAQ's, benefits, and why your dream job awaits, please visit our Careers site. With a variety of nursing positions available, you can choose a career path that fits both your interests AND your lifestyle. 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Salary : $24 - $36