Director of Network Operations

Introduction

Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a(an) Director of Network Operations with St Davids Care Partners, you can be a manager in an organization that is devoted to giving!

Benefits

St Davids Care Partners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Director of Network Operations. We care for our communities and employees! HCA Hope Fund in fourteen years reached a historic milestone: $50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Director of Network Operations reports to the Vice President of St. David’s Care Partners. The Director of Network Operations directs overall administrative operations for Capital Area Providers and St. David’s Care Partners provider networks to include practice relations and payer relations. Responsible for oversight of the payer, credentialing requirements, operations meetings and relations to ensure success with provider networks. Assist with payer and provider contracting processes and serve as the point person to communicate any changes and make the process as seamless as possible. Serves as a strategic partner to the Vice President, Clinical Operations Directors, CMO and physicians.

• You will collaborate with SDCP Vice President, Medical Director and Board to manage physician network operations and key initiatives. Collaborate with Board and Credentialing Committee chair to set operations agendas and execute on determined action items.
• You will develop and manage credentialing process for contracts with delegated credentialing
• You will serve and manage as the principal liaison to payers and provider practices regarding non-clinical aspects of the organization’s contracts.
• You will maintain network rosters.
• You will identify practice needs and communicate with SDCP team to develop strategy to fulfill needs.
• You will assist in facilitating Board, Committee and sub-group meetings, internal senior leadership meetings, and other related operations activities.
• You will collaborate with key stakeholders to develop project plans; drive results and revise plans as appropriate while maintaining linkage between projects, business needs and priorities.
• You will assist with Distribution Methodology development and budget development under the director of the Vice President.
• You will develop and distribute contract summary guide for preparation for physician members You will coordinate all technology solutions and related databases

What qualifications you will need:

• Bachelor’s degree required
• Master’s degree preferred
• Experience with Medicare program management, health plan leadership or development, or provider contract management will be highly valued
• Intellectual curiosity and persistence, and creativity in problem solving
• Desire to work in and lead a highly matrixed and collaborative environment, requiring transparency and teamwork to accomplish nearly all tasks
• Ability to understand physician practice or insurance carrier business issues
• Comfort working in a fast-paced, deadline driven environment with a cross-functional team

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Director of Network Operations opening. Help HCA Healthcare create healthier tomorrows for patients and communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.