What are the responsibilities and job description for the Performance Improvement Specialist #8 position at St. John's Episcopal Hospital?
Who We Are:
St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.
Come Grow With Us!
Type: Full-Time (75 hours biweekly)
Shift: Days
Hours: 9:00AM - 5:30PM
Pay: $115,000 - $125,000
Job Summary:
The Performance Improvement Specialist plays a pivotal role in enhancing patient outcomes, operational efficiency, and overall quality of care. This individual will conduct in-depth analyses of clinical operations, identify improvement opportunities, and lead initiatives to optimize processes.
Responsibilities:
- Perform in-depth analysis of clinical operation trends and patterns to identify areas for improvement.
- Conduct comprehensive performance improvement projects, including data collection, analysis, and reporting.
- Develop and implement effective action plans to address identified performance gaps.
- Collaborate with cross-functional teams to drive process optimization and change management.
- Develop and deliver training programs on quality improvement methodologies and tools.
- Foster a culture of continuous improvement through effective communication and engagement.
- Utilize data analytics and performance metrics to monitor progress and measure outcomes.
- Participate in rapid cycle improvement initiatives to drive timely and sustainable changes.
- Monitor external reporting requirements for CMS, TJC, GWTG, and other agencies and facilitates implementation, validation and enhance practices
- Demonstrate a comprehensive understanding of quality reporting programs, core measures, eCQMs, and HEDIS.
- Facilitate the submission of Leapfrog Hospital Survey and Leapfrog Safety Grade.
- Develop and implement strategies to improve performance on Leapfrog metrics.
- Participate in quality improvement initiatives and regulatory compliance activities.
- Stay current with industry trends and best practices in performance improvement.
Requirements:
- Bachelor's degree in healthcare administration, nursing, or a related field required.
- Minimum of 3-5 years of experience in performance improvement or quality management.
- Knowledge of healthcare quality Improvement methodology, group facilitation, and project management
- Knowledge base includes TJC standards interpretation, CMS and NYSDOH regulations, CMS quality reporting programs, core measures, eCQMs, and HEDIS.
- Strong analytical and problem-solving skills with a data-driven approach.
- Proficiency in data analysis and statistical software (e.g., Microsoft, Google, Tableau).
- Excellent communication and interpersonal skills.
Salary : $115,000 - $125,000
