Overview:
At Saint John Hospital, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint John Hospital is actively seeking new members to join its award-winning team!
In addition to acute care services, Saint John Hospital specializes in 24/7 emergency care, senior behavioral health, skilled nursing, ambulatory care, including outpatient surgical services, imaging services including 3D mammography, Diagnostic Imaging and Ultrasound, Rehabilitation Services including Physical, Occupational and Speech/Language Therapy and Audiology. Saint John is certified as an Advanced Disease-Specific Care for Acute Stroke Ready Hospital from The Joint Commission and the American Heart Association/American Stroke Association. Saint John is 5-star rated for Treatment of Sepsis (2018-2020) and Treatment of Heart Failure (2020) by Healthgrades. The hospital is a part of Prime Healthcare Services and affiliated with Providence Medical Center in Kansas City, Kan. To learn more, visit www.saintjohnleavenworth.com.
Responsibilities:
The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.
Qualifications:
Education and Work Experience
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Previous hospital experience as an admissions representative preferred.
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Knowledge of medical terminology preferred.
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Effective written and verbal communication skills.
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Ability to multi-task, prioritize needs to meet required timelines.
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Analytical and problem-solving skills.
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Customer Services experience required.
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High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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