Educator- Hepatitis- C

Overview

St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.

St. John’s has been an integral part of the community since the 1890's and its’ commitment to provide the community with the most advanced medical services available continues to be the hospitals’ vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John’s dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.

St. John’s Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John's Riverside Hospital to their care.

Personalized care together with advanced technology is what it means to be Community Strong

Responsibilities

The Educator will be responsible for providing client centered support and education to clients. Through a collaborative effort with the client’s care team, the Educator will coordinate and advocate for services that will promote positive health outcomes. Conduct outreach efforts to clients who have become lost to contact and make follow up phone calls to clients who miss appointments, if they are receptive to the calls. Insure that program goals of client outcomes are documented so that annual service units can be met and demonstrates ability to set priorities and manage time in an efficient manner. Responsible to document all intervention conducted with the client or on their behalf in AIRS, accurately and error free. Track all intervention on the program specific Client Contact logs. Documentation is to be completed immediately following the intervention and program specific month monitoring data is to be submitted no later then the 5th of the following month. Ensure that client’s confidential health care and personal information is protected at all times. Responsible to ensure that appropriate consent forms are signed and updated as required. Ensure that exchanges of information are only disclosed to those individuals to which the client has consented to. Responsible for the safeguarding of electronic devices and passwords. Work as a team player in all areas to enhance the program as a whole.  Hear staff and client concerns in an open and solution oriented manner and refer all case management/client needs to the Hep-C Clinical Coordinator, Linkage RN, and or Head Nurse. Provide effective customer service as well as culturally and linguistically appropriate care to all customers (internal and external), clients, and patients. Responsible for actively participating in the Department’s Quality Improvement and Quality Assurance efforts as directed by their supervisor, including but not limited to participation on the Department’s Quality Improvement Committee. Independently travel to client’s home and/or any other site to accompany client’s to specialty care appointments, if needed. Other job duties as requested by supervisor.

Qualifications

High School diploma or GED required. Completion of NYS-Department of Health’s Peer Education Training required. Applicant must be a peer – that is, represent the population to be served by the particular program in which they will be housed. Some education/experience/personal knowledge relating to HIV and Hepatitis C.  FLUENT Spanish speaking language required.  Computer Skills. Possesses well-developed and effective interpersonal skills and is able to communicate effectively verbally and in writing. Demonstrates confidence in actions and exercises good judgment. Possesses the ability to plan, organize, develop and implement goals, objectives, policies and procedures necessary for quality care. Demonstrates ability to recognize problems, approach them in an objective manner and work collaboratively toward solutions is essential.